Conga Product Documentation

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CLM Implicit Interactive Activity

Use the CLM Implicit Interactive Activity to add interactive steps to your contract workflow. This is a CLM product–specific workflow activity provided out of the box. The activity pauses workflow execution until a user takes action. It supports assignee configuration, notes, and entry criteria, enabling guided contract lifecycle processes with multiple outcomes.This activity allows you to:

  • Assign the review task to Users, User Groups, or Team Roles.
  • Provide Notes for guidance.
  • Define Entry Criteria to control when the activity executes.

Group: Contracts

Nature: Blocking

Execution Flow

  • When triggered, the workflow enters InProgress state.
  • Assignees receive notifications (email).
  • Users see runtime actions on the contract in CLM Application, such as Mark Complete, Override, or other configured actions based on business needs.
  • Workflow resumes based on the user selected action:

    • Override - Skips the validation.
    • Custom actions - Enforce validation. If validation fails, the system logs the error in the workflow journal.

Activity information and entry criteria

Field

Description

Details

Display Name

Enter the name of the activity.

Reference Name

Enter the technical name of the activity. If left blank, the system automatically generates it based on the value in the Display Name field. The generated name removes special characters, eliminates spaces, avoids consecutive underscores, and joins words with a single underscore.

Description

Provide a description that is relevant to the activity.

Entry Criteria
Entry CriteriaSet the conditions that must be met to execute the activity.
  • Field: Select the field you want to set as the condition criterion. It lists fields and constants associated with the object you have selected at the time of workflow creation.
  • Operator: You must select the logical operator from the list. This forms the relationship between the field and its value.
  • Value: You can populate field values manually or use dynamic values to automatically apply data. Place your cursor in a value text box, and the system's Intellisense capability will suggest options. The suggestions provided by Intellisense are specific to the data type of the field you are configuring. You may see options such as Picklist Values, Variables, Constants, and fields from the Context record.

To add more conditions, click Add Criteria. To remove all conditions, click Remove All.

Assignee
AssigneeSelect a User, User Group, or Team Role to specify who can complete the required actions, such as submitting approvals, generating documents, overriding tasks, or signing. The Team Role option is available only when the workflow runs on the Agreement object.
Note: Currently, CLM is the only application using this functionality. It is not limited to CLM, as it can support any object and be adopted by any consumer application.
When the workflow reaches an activity and assigns the task, an email notification is sent to the assigned User, User Group, or Team Role.
Note: An email notification is sent only if an email template is configured. Currently, the CLM team has configured email templates only for agreement-specific notifications.
Notes
Use this field to add text-based comments or details related to an activity. You can record important information, reminders, or context that helps users understand the purpose or status of the activity.
  • Character limit: Up to 2,000 characters
  • Supported format: Plain text only (no formatting, HTML, or scripts)
  • Visibility: The note you enter will be included in the activity's API response and can be displayed in applications, such as the CLM app.