Conga Product Documentation

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Escalating Approval Requests

The system follows the escalation scheme specified in the current approval process. Approval Request is reassigned accordingly. This API accepts the ID of the approval request as an input parameter.

API

Signature

escalateRequest

webService static Boolean escalateRequest(Id requestId)

Request Parameters

Name

Type

Required?

Description

requestIdID

Yes

ID of the approval request.

Response Parameter

Name

Type

Description

resultBoolean

Returns true if the approval request is escalated.

Integration Details

Use the following information in your integrations with Conga Approvals API. Refer to Integrating Conga with External Systems to get started.

API Prerequisites

None.

Response/Request XML

Example Request <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:app="http://soap.sforce.com/schemas/class/Apttus_Approval/ApprovalsWebService"> <soapenv:Header> <app:SessionHeader> <app:sessionId>00DR0000001nyVR!ARYAQNCIk5WB9S9PlmZzS2uecBjxnhB20ndYmyxseH1LEfStQi1cXAtXiDxEyd3kAbYrAXbpJmDZzVXGxrxxleE8Fmm6kqSm</app:sessionId> </app:SessionHeader> </soapenv:Header> <soapenv:Body> <app:escalateRequest> <app:requestId>a0oR0000006cqc6</app:requestId> </app:escalateRequest> </soapenv:Body> </soapenv:Envelope>Example Response <soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns="http://soap.sforce.com/schemas/class/Apttus_Approval/ApprovalsWebService"> <soapenv:Body> <escalateRequestResponse> <result>true</result> </escalateRequestResponse> </soapenv:Body> </soapenv:Envelope>