By default, if an approval rule step cannot find an assignee to send an approval to, it will get routed to the backup approver. The APTS_EnableRuleCriteriaForStep admin property setting can override the default behavior, and skip the step, instead of sending it to the backup approver.

If this property is set to True, when a rule has no assignees the step is skipped. This has the same effect as a step filter that evaluates to false.

To set the admin property setting

  1. Select the Admin tab - or - select  and select Admin.
  2. Click Go to display all of the admin settings.
  3. If APTS_EnableRuleCriteriaForStep is listed, click Edit, enter True or False in the Value field, and click Save. - or - if the setting is not displayed, click New Admin.
  4. Enter the name APTS_EnableRuleCriteriaForStep, enter True or False in the Value field, and click Save.

Subsequent approval processes that are routed to a step where an assignee cannot be found will be impacted by this setting.