Conga Product Documentation

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Invoice Overview

The Invoices screen provides a complete view of a single invoice record. It is accessed by clicking any invoice from the Invoices list. It is divided into three main areas: a header element at the top, metadata fields, and three tabbed navigation tabs — Summary, Details, and Related.

Header Element: The top of the screen displays the invoice identifier and its current approval status at a glance. It also displays the metadata information as a horizontal bar showing six key metadata fields for quick reference. These fields are read-only and cannot be edited directly from this bar.

ElementDescription
Invoice Number + Status BadgeDisplays system-generated identifier in the format INV-XXXXXXXXX (INV-000000404) alongside a colored workflow status ("Approved" in green, and "Draft" in blue).
Bill ToThe account or contact that will be billed for this invoice.
Ship ToThe account or contact to which goods or services are being delivered. May differ from Bill To.
Invoice DateThe date the invoice was formally created or issued. (for example, January 1, 2026).
Due DateThe date by which payment must be received (for example, January 31, 2026).
Due Past ByThe number of days the invoice is overdue relative to today. Displayed in red when overdue (for example, 4295 days indicates a significantly aged receivable).
Invoice TotalThe total monetary value of the invoice (for example, $ 384,000.00).
Navigation Tabs: Three tabs organize the invoice information. Click a tab label to switch between views without leaving the page.
Navigation TabDescription
SummaryDisplays Balance Information, Price Breakup, and Transaction Details. This is the default view when opening an invoice.
DetailsShows additional invoice metadata such as customer information, payment terms, currency information, fee breakdown and financial summary.
RelatedLists associated records linked to this invoice, such as Invoice Line Item(s).

The Summary Tab

The Summary tab (visible in the figure above) is the primary working view and contains three panels described below.

Balance Information: This panel provides a real-time snapshot of the invoice's financial position.
FieldDescription
Total AmountThe full invoice amount before any payments are applied. Example: 384,000.00.
Amount PaidThe cumulative total of all payments received against this invoice. A value of 0.00 means no payment has been recorded.
Balance DueThe remaining outstanding amount. Calculated as Total Amount minus Amount Paid. When Balance Due equals Total Amount, the invoice is completely unpaid.
Price Breakup: This panel shows how the total invoice amount is composed. It is useful for verifying tax calculations.
Line ItemDescription
Sub Total (total of products)The combined price of all line-item products or services included in the invoice, before tax or adjustments.
Tax AmountAny applicable taxes added to the subtotal. A value of $0.00 indicates the invoice is tax-exempt or tax has not been applied.
Total AdjustmentsCredits, discounts, or manual adjustments applied to the invoice. A value of $0.00 means no adjustments have been made.
Total Invoice AmountThe final payable amount: Sub total + Tax + Adjustments. This should match the Invoice Total in the summary bar.
Transaction Details: This panel records every financial event associated with the invoice.
ColumnDescription
DateThe calendar date on which the transaction occurred.
Transaction TypeThe nature of the transaction. Common types include Invoice Creation (initial record), Payment Received, Credit Applied, and Adjustment.
Transaction AmountThe monetary value of this specific transaction.
Starting BalanceThe outstanding balance on the invoice immediately before this transaction was applied.
Ending BalanceThe outstanding balance on the invoice immediately after this transaction was applied.
DescriptionA free-text note associated with the transaction.

The Details Tab

The Details tab is the primary tab for reviewing full invoice information. It consists of five collapsible sections. Each section can be expanded or collapsed by clicking the arrow icon next to the section title.
FieldDescription
Bill ToThe account to which the invoice is billed.
Bill To LocationThe billing address or location linked to the billing account.
Ship ToThe account to which goods or services are shipped
Ship To LocationThe shipping address or location linked to the shipping account.
Payment TermThe agreed payment term profile applied to the invoice.
Approved StatusReflects whether the invoice has been approved. Matches the header status badge.
Invoice DateDate of invoice creation (ISO format).
Due DateDate by which the invoice must be paid.
Due InNumber of days remaining until the payment is due.
Due Past ByNumber of days the invoice is overdue. Highlighted in red when applicable.
CurrencyThe full name of the currency used for the invoice (e.g., USD = US Dollar).
Currency CodeThe standardized ISO 4217 alphabetic code representing the currency (e.g., USD).
Currency SymbolThe symbol used to denote the currency in monetary values (e.g., $ for US Dollar).
Total One Time FeeThe sum of all non-recurring, single-charge fees included in the invoice.
Total Recurring FeeThe sum of all fees that are charged repeatedly at a defined billing interval (e.g., monthly or annually).
Total Evergreen FeeThe sum of fees associated with evergreen subscriptions that renew automatically without a fixed end date.
Total Usage FeeThe sum of fees calculated based on actual consumption or usage of a product or service.
Total FeeThe combined total of all fee types — one-time, recurring, evergreen, and usage fees.
Total AdjustmentsThe net value of any credits, discounts, or manual corrections applied to the invoice.
Sub TotalThe invoice amount after all fees are summed and adjustments are applied, excluding the tax amount.
Tax AmountThe total tax calculated and applied to the invoice based on applicable tax rules.
Invoice TotalThe final payable amount on the invoice, including the subtotal and all applicable taxes.
This tab lists associated records linked to this invoice, such as Invoice Line Item(s) (ILI). Click the blue hyperlinked ILI number (for example, ILI-000000816) to navigate to the Invoice line items details page.