You can charge your customers a Late Fee, if they do not complete their payment by the Due Date.  You can charge a late fee on an Approved invoice, if the Payment Status is Unpaid and Due Date is greater than today's date. 

You can charge a fixed amount as a late fee or you can charge your customers a percentage of the Total Due Amount of the invoice as late fees. 

Defining a Late Fee

To define a Late Fee, 

  1. From All tabs, click Late Fees.
  2. Click New.
  3. Enter values for the following fields:

    FieldDescription
    NameEnter a unique name
    CurrencySelect the currency to capture late fee
    Late Fee Type

    Select one out of the following:

    • Amount: Select this option to add a fix amount to your invoice
    • Percentage: Select this option to a  a percentage of your Total Due Amount of the invoice as late fees 
    Late Type Value

    For Late Fee Type as Amount, enter the amount to add to your Invoice.

    For Late Fee Type as Percentage, enter a number between 0 to 100.

  4. Click Save.

Applying a Late Fee

  1. Navigate to your invoice. 
  2. Click Apply Late Fee.
  3. Select your Late Fee from Late Fee Options dropdown menu. 
  4. Click Apply. 

Late Fee Amount is calculated based on the Late Fee Type selected in your Late Fee option. A confirmation popup with the calculated late fee amount appears, click Ok to proceed. 

The late fee charge is added to the Invoice Due Amount and a Destination-Related A/R Transaction record is created with transection type as Apply Late Fee.


You cannot cancel or move an invoice back to the draft stage if there is a late fee applied to it. 

Canceling a Late Fee

To cancel a late fee,

  1. Click the Cancel Late Fee button from your invoice detail page..
  2. Enter a description. 
  3. Click Remove Late Fee.

The applied last fee charge is deducted from the Invoice Due Amount and a Destination-Related A/R Transaction record is created with transection type as Cancel Late Fee.

Billing Administrators can schedule a batch job to apply late fees periodically. For information, on Late Fee batch job, refer to Late Fee Batch Job.

You can also apply a Late Fee using the applyLateFeesToInvoice API.