You can merge multiple assets into a single asset and bill your customer for that merged asset. Merging an asset is useful if you have added more licenses that would have created new assets or if you have split an asset for partial upgrades during the lifetime of a subscription. You can merge those individual streams of assets to avoid duplicates.

Prerequisites

  • There must be more than one asset line item.
  • The asset line items that you want to merge must have the same value for the following fields.:
    • Product
    • Selling Term
    • Charge type
    • End Date

      You can also use custom fields as criteria for merging your assets. For more information, refer to Configuring Installed Products Settings in CPQ Adminstitartor Guide. 

Use Case: Billing for Merged Assets

Description: You are a customer service representative for a software company and you want to merge two standalone assets for your customer, 

Pre-requisite: Before you merge your customer's assets, billing schedules are created for the following assets: 

AssetStart DateEnd DateNet PriceQuantityAsset Status
A1

 

 

$12,0001Activated
A2

 

 

$8,0001Activated

12 Billing Schedules are created, one for each month of the contract of A1 asset.

8 Billing Schedules are created, one for each month of the contract of A2 asset.

Merging 2 Assets:

  1. Clone your proposal.
  2. Click Configure Products.
  3. From the Installed Products page, select the 2 assets and click Merge.
  4. Enter Effective Date as  .

    The effective date must be greater than or equal to the farthest start date of the assets.

  5. Finalize the cart and activate your order.

Result: 

Assets A1 and A2 are canceled with the cancellation date as  . The asset cancellation date is set as the (Merge Date - 1).  

A new asset A3 is created as follows: 

AssetStart DateEnd DateNet PriceQuantityAsset Status
A3

 

 

$12,0002Activated

6 new billing schedules are created for the new asset. 

The existing billing schedules pertaining to months before the Merge Date remain unchanged. The billing schedules with Start Date after the Merge Date are canceled.