Conga Collaborate provides users the options to export data (Open and Accepted documents, and content including images, files, and pages) from their Collaborate org to a cloud storage provider of their choice. Users also have the option to delete all data from Collaborate as well.

To upload your data to cloud storage

  1. Ensure your account is connected to a cloud storage provider. See Cloud Storage: Connecting your Conga Collaborate Account for more information.
  2. Submit a case with the Conga Support team.
  3. Fill out all required fields on the case submission form.
  4. In the description field, detail the request to upload data to a cloud storage provider.

  5. The Conga Support team will process your request and your data will be uploaded to cloud storage.

    Note:

    Documents such as proposals and contracts are exported as PDF files and Content (such as images and .docx files) are exported as the same file type. 

To delete all data from Collaborate

  1. Submit a case with the Conga Support team.
  2. Fill out all required fields on the case submission form.
    • In the Description field, detail the request for data deletion.
  3. The Conga Support team processes the data deletion request and hands it off the Collaborate Engineering team to complete.
  4. Once completed, the Conga Support team reaches back out to confirm data deletion.