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Adobe Sign ServicesAdvantage Platform AdministrationApprovals for Advantage PlatformApprovals for SalesforceBilling for Advantage PlatformBilling for SalesforceCLM for Advantage PlatformCLM for SalesforceContracts for SalesforceCollaborateComposer for Advantage PlatformComposer for SalesforceContractsConga for Google DocsConga Upgrade ProgramContract Intelligence (Standalone)CPQ for Advantage PlatformCPQ for SalesforceDeal MaximizerDigital Commerce for Advantage PlatformDigital Commerce for SalesforceDiscovery AI for Advantage PlatformDiscovery AI for SalesforceDocusign ServiceseSignature Integration with Advantage PlatformGridInvoice GenerationMix FormsOrchestrateOrder Management for Advantage PlatformOrder Management for SalesforcePartner Commerce for Advantage PlatformPartner Commerce for SalesforceQuote GenerationSign for Advantage PlatformSign for SalesforceSmart SearchTurboEnginesX-Author for Contracts 1.0 (Classic)X-Author for ContractsX-Author for Contracts Advanced for Advantage PlatformX-Author for Contracts Advanced for SalesforceX-Author for ExcelX-Author for Migration ManagerRelease NotesGeneral
Adobe Sign ServicesAdvantage Platform AdministrationApprovals for Advantage PlatformApprovals for SalesforceBilling for Advantage PlatformBilling for SalesforceCLM for Advantage PlatformCLM for SalesforceContracts for SalesforceCollaborateComposer for Advantage PlatformComposer for SalesforceContractsConga for Google DocsConga Upgrade ProgramContract Intelligence (Standalone)CPQ for Advantage PlatformCPQ for SalesforceDeal MaximizerDigital Commerce for Advantage PlatformDigital Commerce for SalesforceDiscovery AI for Advantage PlatformDiscovery AI for SalesforceDocusign ServiceseSignature Integration with Advantage PlatformGridInvoice GenerationMix FormsOrchestrateOrder Management for Advantage PlatformOrder Management for SalesforcePartner Commerce for Advantage PlatformPartner Commerce for SalesforceQuote GenerationSign for Advantage PlatformSign for SalesforceSmart SearchTurboEnginesX-Author for Contracts 1.0 (Classic)X-Author for ContractsX-Author for Contracts Advanced for Advantage PlatformX-Author for Contracts Advanced for SalesforceX-Author for ExcelX-Author for Migration ManagerRelease NotesGeneral

Conga Product Documentation

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Contracts

Conga Contracts Troubleshooting

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Re-authenticating to Adobe Sign

Conga Contracts has migrated from SOAP API to REST API, and this change has affected some of the application's integrations. Customers using Adobe Sign will need to re-authenticate their connection to continue using this integration.

Note:

Important:

  • This change will not affect any in-flight eSignature packages, but you must re-authenticate for these packages to finish processing.
  • You will not be able to send or receive any new eSignature packages until you re-authenticate.

To re-authenticate your Conga Contracts connection with Adobe Sign, take the following steps :

  1. From Conga Contracts, click the Gear Icon and then click System Settings from the dropdown menu.
  2. Under the Integrations section on the left navigation menu, click eSignature.
  3. Click the Connect to Adobe Sign button.
  4. On the Adobe Sign login page, sign in with your Administrator credentials and click Sign In. You may receive a window listing permissions that Conga Contracts is requesting to access, click OK to accept.
    The following confirmation message displays upon successful completion: "Adobe Sign Auth Complete. Please close this window."

Your re-authentication is complete and your eSignature packages will now work as expected.

Contracts

January 2, 2025