After you finalize a proposal and accept a customer’s order, the products change from order line item to asset line item. Then, you create an Asset-based Order by creating a quote on the account that contains the installed products or assets. After you create the quote, go to product cart, click Installed Products, and select one of the following actions:

  • Renew
  • Terminate
  • Swap
  • Change

Every asset action on an asset line item on Installed Product page changes the existing Billing Schedule, Invoice Status, and the Billing Cycle Start and End Date for that asset line item or the Installed Product.

Renewal of an asset will impact the Billing Schedules because the asset Start Date and End Date will change. On renewal, the Asset Status will change to Renewed on the Asset Line Item. New Billing Schedules will be created based on the new Start Date and End Date.

When you change an asset, you can update values for fields such as the Net Price and Selling Term. Conga Billing, by default assigns the Start Date of the Asset Line Item to the effective date of the change.

Every changed or amended order has a new set of Billing Schedules that Conga Billing creates automatically and these new schedules depend on the Start and End dates that you define for the changed asset line item. When you change an asset, it is critical to align the Bill Cycle Start Date with the Billing Preference of the asset line item.

Let us now understand the impact of each asset action on Billing Schedules and how you can manage this change.

In the following section: