Release Notes contain the following information about Adobe Sign Services Winter '20 Release.

For more information on new features, enhancements, and document improvements refer to

  • What's New in Adobe Sign Services Winter '20 User Guide
  • What's New in Adobe Sign Services Winter '20 Administrator Guide 
  • Packages: Lists packages that are required to upgrade to this release of the product
  • System Requirements and Supported Platforms: Lists requirements and recommendations for installing this release
  • New Features: Provides high-level descriptions of new features introduced in this release, with links to more detailed information
  • Enhancements: Provides high-level descriptions of enhancements to existing features
  • Data Model Changes: Lists changes to the data model
  • Resolved Issues: Lists customer-reported issues that are resolved in this release or known issues resolved from previous releases
  • Known Issues: Lists known issues that are applicable in this release

This documentation may contain descriptions of software features that are optional and for which you may not have purchased a license. As a result, your specific software solution and/or implementation may differ from those described in this document. Please contact your CSM or AE for information on your specific features and licensing.


The following packages and dependent packages are required to upgrade to this release to utilize all the new features of this release. These are the minimum required versions; later versions are also supported. Separate prerequisites for each feature can be found in the respective guides. The packages marked as (New) are new packages in this release. 

ProductLatest Certified Version (Name | Number)
Adobe Sign 22.11
Conga Base Library (New)

1.2.123 | 1.123

Conga Contract Lifecycle Management (New)

11.2.0582 | 11.582
Conga CLM EchoSign Integration (New)8.2.0049 | 8.49
Conga Quote EchoSign Integration2.0.0014 | 2.14
Conga Quote Management (New)10.2.0227 | 10.227

If you are upgrading the Conga CLM EchoSign Integration package to the latest version, you must first upgrade the Conga Contract Lifecycle Management and Adobe Sign packages to the latest version. For more information, see Upgrading Adobe Sign Services.

Before installing or upgrading managed packages, you must review the dependency matrix for each managed package. You can refer to the package dependency matrix at Managed Packages Dependency Matrix

System Requirements and Supported Platforms

The following table lists the minimum requirements for installing and using Adobe Sign Services.

System Requirements
Operating SystemStandard requirements. See Salesforce PDF.
Conga supports the following browsers:
  • Microsoft Edge Chromium
  • Google Chrome
Conga recommends the latest version of the browser for the best performance. Conga also recommends its customers to use Microsoft Edge Chromium as the browser of choice.

Internet Explorer is not supported.

Adobe Sign System RequirementsSee System Requirements for Adobe.

New Features

There are no new features in this release. Keep checking the Conga Documentation Portal for new updates. 


The following enhancements are new to Adobe Sign Services in this release. 

Enhancements to Send For eSignature User Interface

In this release, the user interface of Send For eSignature pages is enhanced in Salesforce lightning.    

Get Started

For details on sending a document for eSignature, refer to Sending for eSignature in Adobe Sign Services Winter '20 User Guide.

Updates to Send For Echosign Custom Button

In this release, the formula field is updated for Send For Echosign custom button to support the Lightning user interface. The administrator needs to update the formula field for Send For Echosign custom button to see the Lightning user interface when working in Lightning mode.

Get Started

For details on creating a custom button, refer to Customizing Action Button in Adobe Sign Services Winter '20 Administrator Guide.

Data Model Changes

There are no data model changes in this release.

Resolved Issues

There are no resolved issues in this release.

Known Issues

There are no known issues in this release.