About Release Notes

Apttus Release Notes contain the following information about Adobe Sign Services Spring 2020 Patch 6 Release on Salesforce.

For more information on new features, enhancements, and document improvements, refer to What's New in Apttus Adobe Sign Services on Salesforce Spring 2020 Integration Guide 

  • Packages: Lists packages that are required to upgrade to this release of the product
  • System Requirements and Supported Platforms: Lists requirements and recommendations for installing this release
  • New Features: Provides high-level descriptions of new features introduced in this release, with links to more detailed information
  • Enhancements: Provides high-level descriptions of enhancements to existing features
  • Data Model Changes: Lists changes to the data model
  • Resolved Issues: Lists customer-reported issues that are resolved in this release or known issues resolved from previous releases
  • Known Issues: Lists known issues that are applicable in this release

This documentation may contain descriptions of software features that are optional and for which you may not have purchased a license. As a result, your specific software solution and/or implementation may differ from those described in this document. Please contact your CSM or AE for information on your specific features and licensing.


The following packages and dependent packages are required to upgrade to this release to utilize all the new features of this release. These are the minimum required versions; later versions are also supported. Separate prerequisites for each feature can be found in the respective guides. The packages marked as (New) are new packages in this release.

ProductLatest Certified Version (Name | Number)
Adobe Sign (New)21.5.11

Conga Contract Lifecycle Management (New)

11.0.0519.4 | 11.519.4
Conga CLM EchoSign Integration (New)8.0.0035.2 | 8.35.2
Conga Quote EchoSign Integration1.0.12 | 1.12
Conga Quote Management 

9.2.0206 | 9.206

Before installing or upgrading Apttus managed packages, you must review the dependency matrix for each managed package. You can refer to the package dependency matrix at Apttus Packages Dependency Matrix

System Requirements and Supported Platforms

The following table lists the minimum requirements for installing and using Apttus Adobe Sign Services.

System Requirements
Operating SystemStandard Salesforce.com requirements. See Salesforce PDF.

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Note: Internet Explorer is not supported.

Adobe Sign System RequirementsSee System Requirements for Adobe.

New Features

There are no new features in this release. Keep checking the Apttus Documentation Portal for new updates. 


There are no enhancements in this release. 

Data Model Changes

This release does not have any data model changes for Apttus Adobe Sign Services.

Resolved Issues

The following table lists the issues resolved in this release.

Case NumberApttus Internal IDDescription

When all the Adobe Sign permissions including Adobe Sign Administration were assigned to the platform license users, the users were unable to send the agreement document for eSignature. This behavior was observed as the opportunity field was copied from the Opportunity object to the agreement on sending a document for eSignature and the platform license users did not have access to the Opportunity object.

Resolution: You can use the APTS_DoNotCopyOpportunityToAdobeAgreement property to configure whether to copy the opportunity field from the Opportunity object to the agreement on sending a document for eSignature using Adobe Sign. If the property is set to true, the opportunity field is not copied to the agreement and the platform license users can send the agreement document for eSignature. If this property is not configured or set to false, the opportunity field is copied to the agreement and the platform license users cannot send the agreement document for eSignature. 


The agreement status did not change to Fully Signed even after all the recipients had eSigned the agreement document as the value of Update Related Agreements field was set to true in Apttus-Adobe eSignature Properties Custom Setting.

Known Issues

There are no known issues in this release. 

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