About Release Notes

Apttus Release Notes contain the following information about Intelligent Workflow Approvals Summer 2020 Patch 4 Release on Salesforce.

For more information on new features, enhancements, and document improvements refer to

  • What's new in Intelligent Workflow Approvals on Salesforce Summer 2020 Administrator Guide or
  • What's new in Intelligent Workflow Approvals on Salesforce Summer 2020 SOAP API Reference Guide
  • Packages: Lists packages that are required to upgrade to this release of the product
  • System Requirements and Supported Platforms: Lists requirements and recommendations for installing this release
  • New Features: Provides high-level descriptions of new features introduced in this release, with links to more detailed information
  • Enhancements: Provides high-level descriptions of enhancements to existing features
  • Data Model Changes: Lists changes to the data model
  • Resolved Issues: Lists customer-reported issues that are resolved in this release or known issues resolved from previous releases
  • Known Issues: Lists known issues that are applicable in this release

This documentation may contain descriptions of software features that are optional and for which you may not have purchased a license. As a result, your specific software solution and/or implementation may differ from those described in this document. Please contact your CSM or AE for information on your specific features and licensing.


The following packages and dependent packages are required to upgrade to this release to utilize all the new features of this release. These are the minimum required versions; later versions are also supported. Separate prerequisites for each feature can be found in the respective guides. The packages marked as (New) are new packages in this release.


Latest Certified Version

Version Name | Version Number

Conga Approvals (New)11.1.0161.9 | 11.161.9
Conga Contract Lifecycle Management11.0.0547 | 11.547

Conga CPQ Approvals 

(Required if you are using CPQ)

11.1.0018 | 11.18

Conga Base Library

(Pre-requisite for Conga Contract Lifecycle Management)

1.0.93 | 1.93

Conga Quote Management

(Required if you are using CPQ Approvals)

10.1.0221 | 10.221

Conga Configuration & Pricing 

(Required if you are using CPQ Approvals)

12.1.1787 | 12.1787

Conga Quote Configuration Integration

(Required if you are using CPQ and Proposal management)

12.1.0332 | 12.332

Conga CLM Configuration Integration

(Required if you are using CLM)

10.1.0103 | 10.103

Conga Quote Approvals

(Required if you are using Proposal Management)

6.5.0004 | 6.4

Apttus Custom Approvals Management

(Required if you are using Apttus Objects or other Salesforce Standard/Custom Objects)


Before installing or upgrading Apttus managed packages, you must review the dependency matrix for each managed package. You can refer to the package dependency matrix at Apttus Packages Dependency Matrix.

System Requirements and Supported Platforms

The following table lists the minimum requirements for installing and using Intelligent Workflow Approvals.

System RequirementMinimum Supported Version
Operating System

Standard Salesforce.com requirements. See Salesforce PDF.


Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice.

Internet Explorer is not supported.

Microsoft Office
  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number has to be greater than 12.0.6520.4999)

  • Microsoft Word 2010 (32 bit & 64 bit)

Apttus recommends usage of the latest Microsoft Office Suite for the best performance.

Upgrade Notes

For more information on the prerequisites and post-upgrade tasks, see Upgrading Intelligent Workflow Approvals in the Intelligent Workflow Approvals Administrator Guide.

New Features

There are no new features in this release. Keep checking the Apttus Documentation Portal for updates. 


There are no enhancements in this release. 

Data Model Changes

This release does not have any data model changes for Intelligent Workflow Approvals. 

Resolved Issues

The following table lists the issue resolved in this release.

Case NumberApttus Internal IDDescription
00107256AWA-2993For rule-based approvals, the approval email did not contain the attachment file. This issue was observed if you had set Submission Comments Enabled as true.

Known Issues

The following table lists the known issues in this release.

Apttus Internal IDDescription
AWA-2814When you submit approval requests, Apttus Intelligent Workflow Approvals sometime gives Unable_To_Lock_Row exception.
AWA-2850Agreement  Term Exception does not work with Assignee Type as Rule. 

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