Webhook notifies when certain triggering events occur in your eSignature workflows. For example, you can receive a notification whenever an individual recipient signs a document or when an envelope is fully signed and completed. To configure the webhook for DocuSign, you must set up OAUTH2.0 and add an application to your DocuSign account. 

To set up OAUTH 2.0

  1. Log in to your DocuSign account as an administrator.
  2. Go to Settings. In the options menu on the left under Integrations, click Connect.
  3. Navigate to the OAUTH 2.0 tab.
  4. Enter the client ID, client secret, and authorization server URL.

Contact Conga support for the client ID, client secret, and authorization server URL.

To add an application

  1. Navigate to the Applications tab.
  2. Click Add Configurations and select Custom from the pull-down menu.

  3. Enter the name of the application in the Name field. 

  4. Enter {Conga Platform Instance Url}/api/esign/v1/webhook/docusign in the URL to Publish field.

  5. Select the following Envelope and Recipients triggering events:
    1. Envelope Sent
    2. Envelope Signed/Completed
    3. Envelope Declined
    4. Envelope Voided
  6. In the Integration and Security Settings, select Include OAuth (Recommended).
  7. Click Save Configuration.

Keep the default options in the remaining fields.