Use Case: Creating a Record by Running a Contract Wizard
Create a record by completing a Contract Wizard through a guided, step-based process.
- The administrator has created the required inputs for the Wizard.
- The administrator has created the steps for the Wizard.
Business Context
Manually creating records on Salesforce objects such as Agreements, Accounts, Proposals, and Leads can be error-prone and inconsistent across users. A Contract Wizard guides users through criteria-based inputs in a logical sequence, so records are created in a standardized, well-formed way regardless of the user's familiarity with the underlying object.
Overview
Actors
- A sales representative in a manufacturing company
- Conga CLM
Scenario
A sales representative needs to quickly create a record, such as an Agreement, Account, Proposal, or Lead, based on a standard or custom Salesforce object. Rather than creating the record manually, the sales representative runs an existing Contract Wizard to enter the required information through a criteria-based, step-by-step process.
The sales representative can view the Wizard's status as Submitted from the Wizards tab, and can resume, review, or reopen other Wizards from the same tab.
