Granting Login Access as an Administrator
As a Collaborate Admin, you have the ability to grant this login access and specify the duration of time Collaborate Support is able to log in. To grant Collaborate Support login access, you could follow the below steps:
- Select Administration from your User Profile menu
- Click Users
- Select the user you wish to grant login access
- Go to the Grant Account Login Access tab
- From the drop-down, select the length of time you wish to grant login access for (1 day, 3 days, 1 week, or 1 month)
- Click Save