Conga Product Documentation

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Conga Email Staging Record Error

Error Message

Conga Email Staging record could not be created, most likely because you don't have access to the object or Create/Read/Edit/Delete for this object on your profile.

Cause

Conga Email Staging record could not be created, most likely because you don't have access to the object or Create/ Read/Edit/Delete for this object on your profile. (Release 7)

There are two causes for this issue:

  • The user does not have full access to the object.
  • If it is not a permission issue, it may be a character limit issue. The HTML Body field on the Conga Email Staging object is an SFDC rich text field that has a character limit of 32,000 characters. Take a look at the size of the email template body.

What to Do

Verify that the user has access to the Conga Email Templates object as well as all fields on this object.