In mid-October 2022, Salesforce announced the retirement of Platform Versions 21.0 through 30.0.  We have determined this change will create challenges for all customers currently on versions prior to our September 2022 release.  To avoid unnecessary disruption, we strongly recommend that all customers plan to upgrade to Conga’s latest release prior to the release of Salesforce Summer 2023.  

 While it is always considered best practice to keep your environment up to date, we realize that this move may be sooner than you had planned.  We are here to support you through this process.  Please see below for additional information:  

• Conga September '22 Release Docs
• FAQ & steps to check your Conga implementation impact 
• Salesforce Communication regarding API depreciation