Configure Salesforce CPQ for use with CLM(Conga Contracts for Salesforce)
Conga Contracts for Salesforce for CPQ currently works only in Lightning enabled orgs. Ensure you are in Lightning Experience.
To configure CPQ:
Creating a CPQ Template in Salesforce
To create a CPQ Template
Creating Quote Terms in Salesforce
To create Quote Terms
Creating Product and Price Books
To create Product and Price Books:
- Ensure that you have products and price books set up properly. Products must have prices and both Products and Price Books must be active.
Enabling Feed Tracking for Salesforce Quotes
To enable Feed Tracking for Salesforce Quotes
- Navigate to Setup > Feature Settings > Chatter > Feed Tracking.
- Click Quote.
- Select the Enable Feed Tracking checkbox.
Enabling Email-to-Case in Salesforce
To Enable Email to Case
- Navigate to Setup > Feature Settings > Setup > Service > Support Settings.
- Click Edit.
- Ensure that Default Case Owner and Automated Case User are assigned.
- Navigate to Setup > Feature Settings > Service > Email-to-Case.
- Click Edit.
- Select the Enable Email-to-Case checkbox.
- Click Save.
Enabling Field Tracking for the Opportunity Object in Salesforce
To Enable Field Tracking on the Opportunity Object
- Navigate to Setup > Objects and Fields > Object Manager.
- Click Opportunity.
- Click Fields & Relationships.
- Click Set History Tracking.
- Select the Enable Opportunity Field History checkbox.
- Click Save.