Conga Product Documentation

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Viewing Redlines and Truing Up Data

  1. Click View Redlines to enter document comparison mode.
    This displays all of the redlines between two selectable document versions.
  2. Select the document you will compare from the Document dropdown menu.

    The following actions are available:

    • Select the versions of the document you want to compare.
    • View the file names of the document.
    • View the Last Modified By field with the name of the last user to modify the document.
    • View the source of the change (for example: Microsoft 365 collaboration).
      Note: This feature does not work on Advantage Platform files. Advantage Platform files display as Original only.
    • Select View Comments to display comments made within the document.
    • Enabling the Compare Formatting button displays a comparison panel with formatting changes alongside regular changes during the version comparison and True-Up process. Formatting changes include font styles (bold, italic, underline, color highlight, and color changes). These formatting changes will not indicate any modifications to clauses or fields. You must click on True-Up items to see the differences.
      Note: There may be discrepancies in formatting changes, as Conga Contracts for Salesforce relies on a library to render them. This process involves an HTML-to-HTML comparison, which can sometimes lead to inconsistencies.
  3. Select either Negotiate or True-Up.
    • Selecting Negotiate sends a version back to your counter-party for further negotiation.
    • Selecting True-Up mode locks file version selection and raises the redlining user interface, with true-up actions above the document view that point to the redline where you can use True-Up to sync your data. Clicking Save or Save & Continue takes you to the next redline needing attention, scrolling automatically to the document view.
    During negotiation and true-up, inactive clauses are identified with an inactive icon (a clock with a caution symbol) and hovering over the icon raises a This record is inactive message. You cannot view, add, or replace an inactive clause using the Clause Playbook during negotiation.
    Note:

    The True-Up feature does not support IF statements. Use the Clause Library to handle dynamic sections of your document.