Conga Product Documentation

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Export failing when using the Migration Utility Tool

CAUSE

As part of the new Migration Utility Tool feature, CLM (Contracts for Salesforce) introduced the new field APXT_Redline_External_Id_c to the following Clause Library objects:

  • Clause Bundle
  • Clause Type
  • Clause Category
  • Clause
  • Bundled Clause
  • Clause Configuration
  • Sub Clause
  • Alternate Clause
  • Clause Approver
  • Approval Step

Due to Salesforce limitations when using dynamic SOQL, the export function fails if there is a custom field called External_Id__c on any of these objects. The following Salesforce article references this issue: https://help.salesforce.com/articleView?id=000314137&type=1&mode=1

WORKAROUND

To fix this issue, you must rename the field.