Adding a Scorecard Component
Prior to creating a scorecard, a user with the Scorecard Admin permission must create an Answer Profile containing the possible answers to scorecard questions, and at least one Scorecard Component. A Scorecard Component consists of the categories and questions included in the scorecard.
A scorecard component is composed of:
- Category - a classification that defines a rating factor for your companies, contracts, and projects, such as Product Quality, Customer Service, and Deliveries.
- Questions - one or more questions or statements in a
scorecard category, whose purpose is to solicit user feedback on the rating
factors for your companies, contracts, and projects. Each scorecard question or
statement is rated on a response scale from 1-5, which is defined in a Scorecard
Answer Profile.Important:
Scorecards, Scorecard Questions, and Scorecard Categories are all assigned values or weights. In order to obtain accurate results, the total weight of the questions in a category must be equal the category weight (Category Weight = Combined Weight of Questions in Category). Similarly, the weight of the scorecard must equal the combined weight of all the categories in the scorecard (Scorecard Weight = Combined Weight of Categories in Scorecard). For example, if a scorecard contains two component categories and the scorecard weight must equal 100, equally weighting both categories at 50 is an option. If there are five questions in each component category (a total of 10 questions in the scorecard), and if each question is equally important, then each question should be assigned a weight of 10 to bring the total scorecard weight to 100.