To change an asset
To change the Quantity and Selling Term for a standalone asset.
- On the Installed Products page, select the asset you want to update and click Change. On the cart page, Line Status changes to Amended.
- You can change one or more of the following parameters:
Parameter
Description
Attribute Value
To change the Attribute value, click the wrench icon (
) next to the asset. You will see the Product Attributes page.
Select the new attribute value and click Go to Pricing to load the cart page.
Option
Expand the Show Options tree and select from the listing of the options to display all Product Options. From the resulting list, select the option with which you want to replace the original product option.
Quantity
Enter the number of units of the product your customer wants to purchase.
Adjustment Type
If you want to adjust the price of the asset, select an adjustment type.
Price
Enter a value that is the amount your customer is charged for the product without accounting for taxes and other charges.
Start Date
The date you want to start billing your customer for this purchase.
End Date
The date you want to stop billing your customer for this purchase.
Billing Frequency
Select one of the following options
Monthly - To generate a bill once every month
Quarterly - To generate a bill once every three months
Half-yearly- To generate a bill once in the middle of a calendar or financial year
Yearly - To generate a bill once every year
Usage - To generate a bill based on usage
For more information, see Change Billing Frequency.
Billing Rule
Select one of the following options
Bill in Advance - To bill your customer before the product is delivered
Bill in Arrears - To bill your customer after the product is delivered
Bill on Ready for Billing Date - To bill your customer with a consolidate invoice, on a day of their choice.
Billing Preference
Select a predefined billing preference. For details, see Billing Preferences.
Payment Term
Lookup and select a predefined Payment Term so your customers know that they must pay outstanding charges within a stipulated time. For more information, see Payment Term.
- Click Reprice to view the changed price and Finalize to go back to the Quote.
- The status of the changed asset changes from New to Amended.
You can rename the Change button as per your business requirement. The functionality remains the same and only the label is renamed. For more information, see Configuring Display Action Settings.