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eSignature Integration with Advantage Platform

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Adobe Sign ServicesAdvantage Platform AdministrationApprovals for Advantage PlatformApprovals for SalesforceBilling for Advantage PlatformBilling for SalesforceCLM for Advantage PlatformCLM for SalesforceContracts for SalesforceCollaborateComposer for Advantage PlatformComposer for SalesforceContractsConga for Google DocsConga Upgrade ProgramContract Intelligence (Standalone)CPQ for Advantage PlatformCPQ for SalesforceDeal MaximizerDigital Commerce for Advantage PlatformDigital Commerce for SalesforceDiscovery AI for Advantage PlatformDiscovery AI for SalesforceDocusign ServiceseSignature Integration with Advantage PlatformGridInvoice GenerationMix FormsOrchestrateOrder Management for Advantage PlatformOrder Management for SalesforcePartner Commerce for Advantage PlatformPartner Commerce for SalesforceQuote GenerationSign for Advantage PlatformSign for SalesforceSmart SearchTest AuthorTurboEnginesX-Author for Contracts 1.0 (Classic)X-Author for ContractsX-Author for Contracts Advanced for Advantage PlatformX-Author for Contracts Advanced for SalesforceX-Author for ExcelX-Author for Migration Manager for Advantage PlatformX-Author for Migration ManagerRelease NotesGeneralDocs by Release

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eSignature Integration with Advantage Platform

Adobe Sign Setup

Configuring webhook in Adobe Sign

A webhook is a user-defined HTTPS request that is triggered when a subscribed event occurs at the Adobe Acrobat Sign. When a subscribed event occurs, Acrobat Sign creates an HTTPS POST with a JSON body and delivers that to the URL specified. Webhook enables real-time notification of workflow events such as "signed" or "created" without the need to check Acrobat Sign for status; your app is automatically notified when an event occurs.
You must configure two webhooks in your Adobe Sign account:
  • Webhook to receive notifications when your document is sent for signature.
  • Webhook to receive notifications when your document is signed, declined or expired.
  1. Log in to your Adobe Sign account as an administrator.
  2. Navigate to the Account tab.
  3. Click Webhooks.
  4. Click Add icon () to add a new webhook for Agreement sent flow.
    1. Enter the name of the webhook.
    2. Keep the Account option in the Scope field.
    3. Enter Url: {Conga Platform Instance Url}/api/esign/v1/webhook/adobesign
    4. Select Agreement in the Events, and select Agreement sent to receive notifications when your document is sent for signature.
    5. In the Notification Parameters, select Agreement Info, Agreement Document Info, Agreement Participant Info, and Agreement Signed Document options.
    6. Click Save.
  5. Click Add icon () to add a new webhook for Agreement workflow completed, Agreement rejected flow, and Agreement expired flow.
    1. Enter the name of the webhook.
    2. Keep the Account option in the Scope field.
    3. Enter Url: {Conga Platform Instance Url}/api/esign/v1/webhook/adobesign
    4. Select Agreement in the Events, and select Select Agreement workflow completed, Agreement rejected to receive notifications when your document is signed and declined, Agreement cancelled to receive notifications when the signature transaction is cancelled, and Agreement expired to receive notifications when the signature transaction has expired, respectively.
    5. In the Notification Parameters, select Agreement Info, Agreement Document Info, Agreement Participant Info, and Agreement Signed Document options.
    6. Click Save.
    Note:

    If the Conga Platform Instance Url specified in the Url field is not active, Adobe Sign removes the configured webhooks. In this scenario, you must reconfigure webhooks in your Adobe Sign account.

Administrator Guide
Conga
eSignature Integration

February 3, 2026