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eSignature Integration with Advantage Platform

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eSignature Integration with Advantage Platform

DocuSign Setup

Configuring Webhook in DocuSign

Webhook notifies when certain triggering events occur in your eSignature workflows. For example, you can receive a notification whenever an individual recipient signs a document or when an envelope is fully signed and completed. To configure the webhook for DocuSign, you must set up OAUTH2.0 and add an application to your DocuSign account.

Setting up OAUTH 2.0

You have the Client ID and Client Secret generated at the time of configuring an API-to-API connection.
  1. Log in to your DocuSign account as an administrator.
  2. Go to Settings. In the options menu on the left under Integrations, click Connect.
  3. Navigate to the OAUTH 2.0 tab.
  4. Paste the Client ID and Client Secret copied earlier.
  5. Enter the Authorization server URL.
    Note: Use either of the following URLs per your environment:

    Preview Environment:

    • Preview AU: https://login-preview.congacloud.au/api/v1/auth/connect/token

    • Preview NA: https://login-rlspreview.congacloud.com/api/v1/auth/connect/token

    • Preview EU: https://login-preview.congacloud.eu/api/v1/auth/connect/token

    Production Environment

    • Production AU: https://login.congacloud.au/api/v1/auth/connect/token

    • Production NA: https://login-rls.congacloud.com/api/v1/auth/connect/token

    • Production EU: https://login.congacloud.eu/api/v1/auth/connect/token

Adding an application

  1. Go to Settings > Integrations > Connect.
  2. Navigate to the Configurations tab.
  3. Click Add Configurations and select Custom from the pull-down menu.


  4. Enter the name of the application in the Name field.
  5. Enter {Conga Platform Instance Url}/api/esign/v1/webhook/docusign in the URL to Publish field.
  6. Select the following Envelope and Recipients triggering events:
    1. Envelope Sent
    2. Envelope Signed/Completed
    3. Envelope Declined
    4. Envelope Voided
  7. Select the following Include Data triggering events:
    1. Custom Fields
    2. Documents
    3. Recipients
  8. In the Integration and Security Settings, select Include OAuth (Recommended).
  9. Click Save Configuration.
    Note:

    Keep the default options in the remaining fields.

Administrator Guide
Conga
eSignature Integration

February 3, 2026