Conga Product Documentation

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View the Product Details

The Product Details page displays essential information about a product, including its attributes, options, and related components. You can access this page from both the Catalog and Cart pages.

If the cart pricing process times out after configuring a product from the Product Details page, the system automatically retries pricing based on the number of attempts defined in the Configure Templates topic. When pricing takes longer than expected, the system provides the following options:



  • Retry: The system retries pricing for the number of times specified in the configuration template.
  • Clone: The system creates a clone of the cart, marks the new cart as active, and runs pricing again when any action is performed on the active cart.
  • Abandon: The system deactivates the current cart and creates a new one
If you try to navigate away from the Product Details page while there are unsaved changes, a confirmation message appears: "There are unsaved changes in progress in your configuration. Do you want to discard these changes?"
Note:

The Get a product's details API with includes parameters is used for product details.

For example: https://<URL_of_the_Instance>//api/catalog/v1/products/{productId}?includes=options&includes=attributes&includes=prices&includes=categories

Standalone Products

You can click the product name or image to open the product details page.

TabDescription
Details tabDisplays key product information below the product image.
Specifications tabShows detailed information about the product's features, technical details, dimensions, compatibility, and performance metrics. These specifications help you understand the product's capabilities and make informed purchase decisions.
Note:

The Get a product's details API is used to get the product details.

Tip:

The attachment file types PDF, TXT, RTF, and DOC are supported.

Bundle (Complex) Products

You can click the product name or image to view the bundle product details. Based on the configuration setup, you can modify the product configuration, review the price, and add the product to your cart.

TabDescription
Details TabDisplays key product information below the product image.
Configuration Tab

Displays the default configuration, including attribute and constraint rules defined by the administrator. You can search, expand, and collapse configuration options, and view in-line or page-level validation messages for rules that apply to your selection.

For more information, see Product Configuration. You can also see the price details based on your product configuration by clicking the Price Summary button.

The implementor can control where configuration changes are allowed using the EnableDiscoveryOn field in ConfigSystemProperties.

Supported values:
  • Product Details Page – Allows configuration before adding to the cart.

  • Cart Item Details Page – Allows configuration after adding to the cart.

Note:

If the discovery field is not set, then the application defaults to the following behavior:

Default behavior: The user can not modify any product configuration. To modify the configuration, the user must first add the product with the default configuration to the cart and then modify the product configuration from the cart item details page. Changes made on the cart item details page after adding a product to the cart are automatically reflected in the cart and the pricing summary is also updated.

Specifications tabDisplays detailed product specifications, similar to standalone products.
Recommended Products tab

Displays a list of suggested products based on the current selection. Implementors can define recommendation rules to control what appears in this list.

Note:

By default, the recommended products feature is enabled. If you do not want to display the recommended products, disable the feature by setting the EnableProductRecommendation flag to false in the ConfigSystemProperties. Use the Update custom settings associated with a flow API to disable the flag.

The Price Summary button displays the pricing details for the selected product configuration, including option quantities and prices. After reviewing the price, you can click the Add to Cart button to add the product to your cart. Once the product is added, the View Cart button and IsOptional checkbox appear on the page, allowing you to review or modify your selections as needed.



Note:

Data translation in Catalog allows you to display modules and elements as per preferences and locales. Currently, data translation is available for the Catalog and its modules (Product, Category, OptionGroup, Attribute, and AttributeGroup), as well as elements (product names, line item fields, categories, and rule messages). For more information, see Multi-language Support Setup.

Example: When you set the catalog's locale to Chinese, it displays product details, categories, and other elements in Chinese.