Conga Product Documentation

Welcome to the new doc site. Some of your old bookmarks will no longer work. Please use the search bar to find your desired topic.

Show Page Sections

Session Time Outs Setup

You can control session time outs in sync with Salesforce. When set up, the session ends automatically for a user when the system is idle for the specified amount of time. The user is logged out and redirected to the login page. After you log back in to the application, a new access token is generated and you can continue from where you left.


Configuring Session Time Out for Community User

You can control how long a Customer Community user stays logged in during inactivity by configuring the session timeout. This setting helps improve security by automatically logging out users after the defined idle period while still supporting a smooth user experience.
  1. Go to Setup and in the Quick Find box, type Profiles.
  2. Click Profiles.
  3. Click Customer Community User.
  4. Under the System section, click Session Settings.
  5. Click Edit.
  6. From Session Times Out After, select the desired time out value.
  7. Click Save.

Configuring Session Settings

You can configure Salesforce session settings to control how long users remain logged in during periods of inactivity. Updating the session timeout helps improve security by automatically ending inactive sessions while maintaining an appropriate balance between usability and protection.
  1. Go to Setup and in the Quick Find box, type Session Settings.
  2. Click Session Settings.
  3. Under the Session Timeout section, from Timeout Value, select the desired timeout value.
  4. Click Save.

Configuring Session Policies for Connected Apps

The task involves configuring session timeout settings for connected applications to manage session duration. It guides users through accessing setup, locating apps, and adjusting timeout values.
  1. Go to Setup, and in the Quick Find box, type Connected Apps.
  2. Click Connected Apps.
  3. From the available list, click E-Commerce Getway.
  4. Click Edit Policies.
  5. Under the Session Polices section, from Timeout Value, select the desired timeout value.
  6. Click Save.