You can create and request a quote for a customer using Partner Commerce before placing an order for better pricing and product configuration.

Prerequisite:

• Ensure that the Enable Request Quote flag is set to True by your administrator on the Storefront record.

After requesting a quote, you can perform the following:

• Generate a quote document so that you can email the proposal document to the customer.
• Present a generated quote with the requested products, services, and pricing to the customer via email, so the customer can view the quote.
• View and track quotes.
• Modify the quote by editing the header and line items in the requested quote. You can add, change, or delete items from the requested quote in the draft stage only.
• View and manage the details of a requested quote created by the customer or created for the customer.
• Get notified when the quote is accepted by the customer so you can accept the quote on behalf of the customer.