This section provides information on upgrading Adobe Sign Services to the latest version from the previous two releases.

If you have not installed Adobe Sign Services, you can contact Support to request an installation link, then perform the standard installation as described in Installing Adobe Sign Services.

The Conga Push Upgrade is an automated tool that upgrades packages available in your Salesforce org (Production or Sandbox) to the latest versions. In addition, it ensures all the Conga published managed packages are on the latest versions for the registered orgs. To register your org for push upgrade, see Registering for Conga Push Upgrade.

Preparing for Upgrade

You need not back up your configurations. All configurations you performed since you installed your existing release will remain intact after the upgrade.

Upgrading to Adobe Sign Services September '22

This section describes step-by-step instructions to upgrade from December '21 to September '22. 

If you are upgrading the Conga CLM Adobe Sign Integration package to the latest version, you must first upgrade the Conga Contract Lifecycle Management and Adobe Sign packages to the latest version. 

Upgrading Adobe Sign Services from May '22 to September '22

  1. Go to Setup > Installed Packages and ensure that your current Salesforce org has the following May '22 packages installed. Also, ensure that you have the following packages and dependent packages to upgrade to September '22. These packages are required to utilize the new features and enhancements of September '22.

    Product

    May '22

    Upgrade Version (Name | Number)

    September '22

    Upgrade Version (Name | Number)

    Conga Base Library3.1.235 | 3.2353.1.238 | 3.238

    Conga Contract Lifecycle Management

    13.1.683 | 13.68313.1.683 | 13.683
    Conga Quote Management 11.0.0242 | 11.24211.0.0242 | 11.242
    Adobe Sign24.224.2
    Conga CLM EchoSign Integration  10.1.73 | 10.7310.1.73 | 10.73
    Conga Quote EchoSign Integration2.0.0014 | 2.142.0.0014 | 2.14
  2. Perform the upgrade. The upgrade procedure is the same as the installation procedure. For detailed information on installing Adobe Sign Services managed packages, see Installing Adobe Sign Services Packages.
  3. After the upgrade is complete, perform the Post-Install Configuration tasks.

Upgrading Adobe Sign Services from December '21 to September'22

  1. Go to Setup > Installed Packages and ensure that your current Salesforce org has the following December '21 packages installed. Also, ensure that you have the following packages and dependent packages to upgrade to September'22. These packages are required to utilize the new features and enhancements of September'22.

    Product

    December '21

    Upgrade Version (Name | Number)

    September '22

    Upgrade Version (Name | Number)

    Conga Base Library2.2.223 | 2.2233.1.238 | 3.238

    Conga Contract Lifecycle Management

    12.2.0654 | 12.65413.1.683 | 13.683
    Conga Quote Management 11.0.0242 | 11.24211.0.0242 | 11.242
    Adobe Sign23.1424.2
    Conga CLM EchoSign Integration  9.2.69 | 9.6910.1.73 | 10.73
    Conga Quote EchoSign Integration2.0.0014 | 2.142.0.0014 | 2.14
  2. Perform the upgrade. The upgrade procedure is the same as the installation procedure. For detailed information on installing Adobe Sign Services managed packages, see Installing Adobe Sign Services Packages.
  3. After the upgrade is complete, perform the Post-Install Configuration tasks.