Release Notes contain the following information about Adobe Sign Services Summer '21 Release.

For more information on new features, enhancements, and document improvements refer to What's New in Adobe Sign Services Documentation

  • Packages: Lists packages that are required to upgrade to this release of the product
  • System Requirements and Supported Platforms: Lists requirements and recommendations for installing this release
  • New Features: Provides high-level descriptions of new features introduced in this release, with links to more detailed information
  • Enhancements: Provides high-level descriptions of enhancements to existing features
  • Data Model Changes: Lists changes to the data model
  • Resolved Issues: Lists customer-reported issues that are resolved in this release or known issues resolved from previous releases
  • Known Issues: Lists known issues that are applicable in this release

This documentation may contain descriptions of software features that are optional and for which you may not have purchased a license. As a result, your specific software solution and/or implementation may differ from those described in this document. Please contact your CSM or AE for information on your specific features and licensing.


The following packages and dependent packages are required to upgrade to this release to utilize all the new features of this release. These are the minimum required versions; later versions are also supported. Separate prerequisites for each feature can be found in the respective guides. The packages marked as (New) are new packages in this release. 

ProductLatest Certified Version (Name | Number)
Adobe Sign (New)23.8
Conga Base Library (New) 

2.1.0203 | 2.203

Conga Contract Lifecycle Management (New) 

12.1.0630 | 12.630

Conga CLM Adobe Sign Integration (New)

(Previously known as Conga CLM EchoSign Integration)

9.1.0066 | 9.66
Conga Quote EchoSign Integration2.0.0014 | 2.14
Conga Quote Management 

11.0.0242 | 11.242

If you are upgrading the Conga CLM Adobe Sign Integration package to the latest version, you must first upgrade the Conga Contract Lifecycle Management and Adobe Sign packages to the latest version. For more information, see Upgrading Adobe Sign Services.

Before installing or upgrading managed packages, you must review the dependency matrix for each managed package. You can refer to the package dependency matrix at Managed Packages Dependency Matrix

System Requirements and Supported Platforms

The following table lists the minimum requirements for installing and using Adobe Sign Services.

System Requirements
Operating SystemStandard requirements. See Salesforce PDF.
Conga supports the following browsers:
  • Microsoft Edge Chromium
  • Google Chrome
Conga recommends the latest version of the browser for the best performance. Conga also recommends its customers to use Microsoft Edge Chromium as the browser of choice.

Internet Explorer is not supported.

Adobe Sign System RequirementsSee System Requirements for Adobe.

New Features

There are no new features in this release. Keep checking the Conga Documentation Portal for new updates.


The following enhancements are new to Conga Adobe Sign Services in this release. 

Inactive Templates not Available 

Templates that are not marked as Active under Files or Notes & Attachments will not appear in the Select Attachments view. This prevents you from accidentally selecting Templates that are not in current use and helps to clear up the Select Attachments screen from clutter. 

Get Started

For details regarding template selection, refer to Selecting Attachments and Templates in Conga Adobe Sign Services on Salesforce Summer 2021 User Guide.

Clickable links in Template names within Template Selection removed

Templates under the Select Template no longer act as a hyperlink that navigates to the Template record. Previously, you could click the Template name in the Select Template UI and navigate to the Template record in Salesforce. 

Get Started

For details regarding template selection, refer to Selecting Attachments and Templates in Conga Adobe Sign Services on Salesforce Summer 2021 User Guide.

Data Model Changes

There are no data model changes in this release.

Resolved Issues

The following table lists the issues resolved in this release.

Case Number

Conga Internal ID



ESIGN-158A custom setting Conga-Adobe Settings was introduced that contains a Don't Copy Opportunity flag, which is used to prevent the Opportunity field from being copied to the Adobe Agreement object. Conga-Adobe Settings custom setting allows you to assign this per profile or user individually or as a global default for the organization.  


ESIGN-159Additional files were attached to the Files/Notes & Attachments related lists after the first Signer signed. 


ESIGN-169You would sometimes receive an error message via email when not using the out-of-the-box Adobe/Echosign Send for eSignature button if Conga CLM Configuration Integration was installed. 

Known Issues

There are no known issues in this release.