1. Click your user name in the Salesforce® header and click My Settings.
  2. Click Personal and click Grant Account Login Access.
  3. Select Public from the drop-down list next to Conga Support. You can change this back to No Access after your technical support issues have been resolved.

Finding your Organization ID

Conga Gridâ„  Technical Support may ask for your organization ID when granting login access to your organization. Follow these steps to locate your ID:

  1. In Salesforce, click Setup.
  2. In the Administration Setup section, click Company Profile and click Company Information.
  3. On the Company Information screen, locate the Salesforce.com Organization ID.