Configure Recipient Email Notification frequency to control how frequently recipients receive notifications during the transaction process. 

To configure notification frequency

  1. Navigate to Conga Sign Setup.
  2. Click on Business Unit.
  3. Select Recipient Email Notification Frequency and check the boxes for each value you want to enable/disable. The following are the options available. 
    • Signer:  
      • Transaction is Complete - When enabled, sends an email notification when the Transaction has been completed by all Signers.
      • Transaction is Reassigned - When enabled, sends an email notification when the recipient has chosen to reassign the signer. 
      • Transaction is Expired - When enabled, send an email notification when the Transaction has reached its marked expiration date.
      • Signing Reminder - When enabled, sends email notifications to remind the recipient to sign the Transaction.
      • Transaction Expiration Reminder - When enabled, sends an email notification reminder that the Transaction will expire. 
    • CC:
      • Transaction is Complete - When enabled, sends an email notification when the Transaction has been completed by all Signers.
      • Transaction is Expired- When enabled, sends an email notification when the Transaction has reached its marked expiration date.
      • Transaction is canceled by Signer or Sender manually - When enabled, sends an email notification when the Transaction has been canceled by either the Signers or Sender.
      • Transaction is canceled by Signer multi-factor authentication failure - When enabled, sends an email notification when the Transaction has been canceled by the Signer's SMS verification code is entered incorrectly, resulting in a multi-factor authentication failure.