Configure Email Notification frequency to control how frequently your notifications are sent. 

To configure notification frequency

  1. Navigate to Conga Sign Setup.
  2. Click on Business Unit.
  3. Select Email Notification Frequency and check the boxes for each value you want to enable/disable. The following are the options available.   
    • Transaction is Complete - When enabled, sends email notification when Transaction has been completed by all Signers. 
    • Transaction is Cancelled - When enabled, sends email notification when Transaction has been canceled by the Signer or the Sender.
    • Transaction is Expired - When enabled, sends email notification when Transaction has reached its marked expiration date.
    • Transaction is Sent - When enabled, sends email notification when Transaction has been sent out for signature.
    • Transaction is Reassigned - When enabled, sends email notification when the recipient has chosen to reassign the signer. 
    • Transaction is completed by Signer - When enabled, sends email notification when each Signer has completed signing. 
    • Transaction is viewed by Signer - Two sub-options for this feature:   
      • Document view first time only - When enabled, sends email notification only when the received document is viewed for the first time. 
      • Document view every time- When enabled, sends email notification every time the received document is viewed by a recipient.