The following table lists the minimum requirements for installing and using the Apttus product suite.

ProductOS (Minimum)BrowserMS OfficeOther

Adobe Sign

SPR '20

Standard Salesforce.comrequirements. 
See Salesforce PDF.

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Note: Internet Explorer is not supported.

N/AAdobe Sign System Requirements

Billing Management 

WIN '19

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

N/A

N/A

CPQ 

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number must be greater than 12.0.6520.4999)
  • Microsoft Word 2010 (32-bit & 64-bit)
  • Microsoft Office 2019, 2016, 2013, and desktop version of Office 365

Apttus recommends usage of the latest Microsoft Office Suite for the best performance.

N/A

CLM 

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number must be greater than 12.0.6520.4999)
  • Microsoft Word 2010 (32 bit & 64 bit) or Office 2010 (32 bit & 64 bit)
  • Microsoft Office 2019, 2016, 2013, and desktop version of Office 365

Apttus recommends the latest Microsoft Office Suite for the best performance.

N/A

Deal Max

SPR '20

N/A

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Apttus recommends the latest version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice.

Note: Internet Explorer is not supported.


N/AN/A

Digital Commerce 

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Google Chrome
  • Microsoft Edge

Apttus recommends the latest version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice.

Note: Internet Explorer is not supported.

N/AN/A

DocuSign

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

N/AStandard DocuSign requirements, available here.

Incentive Comp Mgt

SUM '17

N/AN/AN/AN/A

IWA 

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice.

Note: Internet Explorer is not supported.

  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number has to be greater than 12.0.6520.4999)

  • Microsoft Word 2010 (32 bit & 64 bit)

Apttus recommends usage of the latest Microsoft Office Suite for the best performance.

N/A

MAX 

SPR '20

Communication Channels:

  • Slack
  • Embedded in Salesforce
  • Microsoft Teams

Connectivity:

  • Salesforce

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Note: Internet Explorer is no longer supported on the Apttus Platform.

N/A

N/A

Order Management 

SPR '20

Standard Salesforce.com requirements. See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

N/AN/A

Partner Commerce

SPR '20

Standard Salesforce.com requirements.
See Salesforce PDF.
Apttus supports the following browsers:
  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice.

Internet Explorer is not supported.

N/AN/A

Rebate Management 

SUM '19 

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance. Apttus also recommends its customers to use Microsoft Edge as the browser of choice when using the Angular versions of Apttus CPQ.

Note: Internet Explorer is not supported.

  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number must be greater than 12.0.6520.4999)
  • Microsoft Word 2010 (32-bit & 64-bit)
  • Microsoft Office 2019, 2016, 2013, and desktop version of Office 365

Apttus recommends usage of the latest Microsoft Office Suite for the best performance.

N/A

Revenue Recognition 

WIN '19

Standard Salesforce.com requirements.
See Salesforce PDF.

Apttus supports the following browsers:

  • Microsoft Edge
  • Google Chrome

Apttus recommends the latest stable version of the browser for the best performance.

Note: Internet Explorer is not supported.

N/A

N/A

STP 

SUM '19

Standard Salesforce.com requirements.
See Salesforce PDF.

N/A

N/AN/A

Wizard 

SUM '18

Standard Salesforce.com requirements.
See Salesforce PDF.

Standard Salesforce.com requirements.
See Salesforce PDF.

Note: Internet Explorer is not supported.

N/AN/A

XAC 

SPR '20

Apttus X-Author Contracts is a Microsoft Word Add-In that is accessed via Microsoft Word application on your Windows machine. For the X-Author Contracts Add-In to work, the Apttus Contract Management package must be installed in your Salesforce Org. This is required so that the various dialog boxes available in X-Author Contracts can display the correct fields. Once this is done by your system administrator, you will be able to install the X-Author Contracts Add-In and begin using it.

New features and technologies are continuously deployed in new releases by Apttus X-Author Contracts, and they are supported by Apttus where the associated Microsoft OS and/or Microsoft Office versions are also still supported by Microsoft. As Microsoft ends its own support for any OS and/or Office version, subsequent new Apttus releases will no longer be developed, tested, or committed to support the application on any Microsoft OS and/or Office version which is no longer supported by Microsoft.

Windows 10

Windows 8 & 8.1

Windows 7

*X-Author supports both the 32-bit & 64-bit versions of the above Operating Systems.

You cannot use a Mac OS X operating system with X-Author Contracts; however, it can be used with a Mac running a Windows Virtual Machine in a Citrix environment.

Microsoft’s Office 365 Online or Cloud applications do not support plugins; therefore, the Apttus X-Author Contracts can only be used in a Windows desktop environment.

N/A

Desktop version of Office 365

Microsoft Word 2016 or Office 2016

Microsoft Word 2013 or Office 2013

Microsoft Word 2010 or Office 2010

*Where applicable, X-Author supports 32-bit and 64-bit versions of the above applications.

**The above versions assume you are using Professional or Enterprise versions of Office. Home & Student or other limited versions of Office are not supported and may or may not prove to be compatible with X-Author Contracts.

Note: For some Playbook features to work, you must install Microsoft Word OS Build 17134.228 update. This update is a part of Windows 1803 build.

Microsoft .NET Framework 4.5 or higher

Microsoft Visual Studio 2010 Tools for Office Runtime

Microsoft Office 2010 Primary Interop Assemblies

Salesforce: Unlimited, Enterprise, and Developer Product Editions.

XAC 2.0

SPR '20

macOS Mojave (Version 10.14.5)

New features and technologies are continuously deployed in new releases by Apttus X-Author Contracts and they are supported by Apttus where the associated Microsoft Office versions are also still supported by Microsoft. As Microsoft ends its own support for any Office version, subsequent new Apttus releases will no longer be developed, tested, or committed to support the application, on that version.

N/A

Microsoft Office: 16.34

N/A

XA Chatter

WIN '18

MS Windows 10 Enterprise - 10.0.17134

X-Author Chatter does not work on any Mac OS.


  • Microsoft .NET Framework 4.0 or higher
  • Microsoft Office 2010 Primary Interop Assemblies (PIA)
  • Microsoft Visual Studio 2010 Tools for Office Runtime


Apttus supports the following browsers:
  • Microsoft Edge
  • Google Chrome

Internet Explorer is not supported.

  • MS Word - 16.0.10730.20155-64 Bit
  • MS Powerpoint - 16.0.10730.20205-64 Bit
  • MS Excel - 16.0.10730.20205-64 Bit
  • MS Outlook - 16.0.11001.20091-64 Bit

Apttus recommends the latest Microsoft Office Suite for the best performance.

The installation process automatically checks if your computer has these components and installs those
that are missing.

XAE

WIN '18 

Windows 10
Windows 8.1
Windows 8
Windows 7

N/A

Windows 10: Office 2010, 2013, 2016
Windows 8.1: Office 2010, 2013, 2016
Windows 8: Office 2010, 2013, 2016
Windows 7: Office 2010, 2013

N/A

XA Sheets

OCT '16

N/AN/AN/AN/A

XA Migration Manager

SUM '19

N/AN/AN/AN/A