Recalling an approval is occasionally required, for example, for an opportunity lost before the approval process is complete, or an approval submitted prematurely or in error. 

The recall feature is available to the submitter who initiated the approval flow and to administrators.

To recall an approval

Access the My Approvals screen as described in Approving or Rejecting an Approval Request.

  1. Pick an approval step from the left nav column. 
  2. Click the More () button.
  3. Select Recall from the drop-down menu to raise the Recall dialog.
  4. In the Recall dialog, enter the reason for the recall in the Provide a reason text field.
     
  5. Clicking Recall terminates the workflow. All steps are canceled. The approval is canceled, the quote’s approval status becomes "Cancelled", and the approval stage field's status becomes "Approval Required."