If an approval rule step lacks an assignee to send an approval to, the approval is routed to the backup approver by default. The APTS_EnableRuleCriteriaForStep admin property setting can override the default behavior, skipping the step instead of sending the approval to the backup approver.
- Select the Admin tab, or select the green plus icon () and select Admin.
- Click Go to display the admin settings.
- If APTS_EnableRuleCriteriaForStep is listed, click Edit, enter
True
or False
in the Value field, and click Save. If the setting is not displayed, click New Admin. - Enter the name
APTS_EnableRuleCriteriaForStep
, enter True
or False
in the Value field, and click Save.
Subsequent approval processes routed to a step where an assignee cannot be found will be affected by this setting.