This section covers all required tasks for upgrading Approvals to the latest version from the previous two releases.

If you have not installed Approvals, contact Conga Support to request an installation link; then perform the standard installation described in Installing Conga Approvals.

Preparing for Upgrade

Prequisites

  • Review Approvals Feature by Release to learn about the new features, enhancements, and deprecated features in Approvals since your installed release. After upgrading to February '23, you cannot roll back to a previous release.
  • Review and conform to the February 2023 SRSP Matrix
  • Have access to the Install Center on the Conga Community Portal for Approvals managed package and dependent packages.
  • Have administrator privileges to your Salesforce org.

You need not back up your configurations. All configurations you performed since you installed your existing release will remain intact after the upgrade.

Upgrading to Approvals February '23

This section offers step-by-step instructions to upgrade from May '22 and September '22 to February '23.

Upgrading Approvals September '22 to February '23

  1. Go to Setup > Installed Packages and ensure that the following September '22 packages already installed in your Salesforce org.


    Order


    Product


    Required for

    Version

    Name

     Number

    1Conga Approvals
    13.1.0344 13.344
    2

    Conga Grid

    Approval Center

    2.1012.101
    3

    Conga Approvals Center

    Approval Center

    12.1012.10
    4

    Conga CPQ Approvals 

    CPQ

    12.1.002412.24
    5

    Conga Base Library

    Conga CLM

    3.1.2373.237
    6

    Conga Contract Lifecycle Management

    CPQ Approvals

    13.1.683
    13.683
    7

    Conga Quote Management 

    CPQ Approvals

    12.0.026012.260
    8

    Conga Configuration & Pricing 

    CPQ Approvals

    14.1.202014.2020
    9

    Conga Quote Configuration Integration 

    CPQ and Proposal management

    14.1.039414.394
    10

    Conga CLM Configuration Integration 

    CLM

    14.1.0176

    14.176

    11

    Conga Quote Approvals

    Proposal Management

    6.5.00056.5
    12

    Conga Custom Approvals Management

    Conga Objects or other Salesforce standard/custom objects

    1.01.0
  2. Ensure that you have the following packages and dependencies to upgrade to February '23. These packages are required to use the new February '23 features and enhancements.


    Order


    Product


    Required for

    Version 
    NameNumber
    1Conga Approvals
    13.2.355 13.355

    2

    Conga Grid

    Conga Approvals Center

    2.1012.101

    3

    Conga Approvals Center

    Conga Approvals Center

    13.3 13.3

    4

    Conga CPQ Approvals 

    Conga CPQ

    13.2.25 13.25

    5

    Conga Base Library 


    4.0.2424.242

    6

    Conga Contract Lifecycle Management


    14.0.696
    14.696

    7

    Conga Quote Management

    Conga CPQ Approvals

    13.0.026313.263

    8

    Conga Configuration & Pricing

    Conga CPQ Approvals

    15.0.206115.2061

    9

    Conga Quote Configuration Integration

    Conga CPQ and Quote Management

    15.0.039615.396

    10

    Conga CLM Configuration Integration

    Conga CLM

    15.0.0178

    15.178

    11

    Conga Quote Approvals 

    Conga Quote Management

    7.0.97.9

    12

    Conga Custom Approvals Management

    Conga objects or other Salesforce standard/custom objects

    1.01.0


  3. Perform the upgrade, using the same procedure as the installation. Install the required managed packages in the order shown in the table below. For detailed information on installing managed packages, see Installing Conga Approvals
  4. Update the app name and app logo to reflect the latest Conga branding. For more information, see Updating App Name and App Logo.
  5. After the upgrade is complete, perform the post-upgrade tasks.

Upgrading Approvals May '22 to February '23

  1. Go to Setup > Installed Packages and ensure that the following May '22 packages already installed in your Salesforce org.


    Order


    Product


    Required for

    Version

    Name

    Number

    1Conga Approvals
    13.0.300.43 13.300.43
    2

    Conga Grid

    Approval Center

    2.1012.101
    3

    Conga Approvals Center

    Approval Center)

    Approval Center

    12.5.012.5
    4

    Conga CPQ Approvals 

    CPQ

    12.1.002412.24
    5

    Conga Base Library

    Conga CLM

    3.0.2323.232
    6

    Conga Contract Lifecycle Management


    13.0.66913.669
    7

    Conga Quote Management 

    CPQ Approvals

    12.0.025612.256
    8

    Conga Configuration & Pricing

    CPQ Approvals

    14.0.1995 

    14.1995

    9

    Conga Quote Configuration Integration

    CPQ and Proposal management

    14.0.0391

    14.391

    10

    Conga CLM Configuration Integration

    CLM

    14.0.0173

    14.173

    11

    Conga Quote Approvals

    Proposal Management

    6.5.00056.5
    12

    Conga Custom Approvals Management

    Conga Objects or other Salesforce standard/custom objects

    1.01.0
  2. Ensure that you have the following packages and dependencies to upgrade to February '23. These packages are required to use the new February '23 features and enhancements.


    Order


    Product


    Required for

    Version
    NameNumber
    1Conga Approvals
    13.2.355 13.355

    2

    Conga Grid

    Conga Approvals Center

    2.1012.101

    3

    Conga Approvals Center

    Conga Approvals Center

    13.313.3

    4

    Conga CPQ Approvals 

    Conga CPQ

    13.2.25 13.25

    5

    Conga Base Library 


    4.0.2424.242

    6

    Conga Contract Lifecycle Management


    14.0.696
    14.696

    7

    Conga Quote Management

    Conga CPQ Approvals

    13.0.026313.263

    8

    Conga Configuration & Pricing

    Conga CPQ Approvals

    15.0.206115.2061

    9

    Conga Quote Configuration Integration

    Conga CPQ and Quote Management

    15.0.039615.396

    10

    Conga CLM Configuration Integration

    Conga CLM

    15.0.0178

    15.178

    11

    Conga Quote Approvals 

    Conga Quote Management

    7.0.97.9

    12

    Conga Custom Approvals Management

    Conga objects or other Salesforce standard/custom objects

    1.01.0
  3. Perform the upgrade, using the same procedure as the installation. Install the required managed packages in the order shown in the table below. For detailed information on installing managed packages, see Installing Conga Approvals.
  4. Update the app name and app logo to reflect the latest Conga branding. For more information, refer to Updating App Name and App Logo.
  5. After the upgrade is complete, perform the post-upgrade tasks.

Post-Upgrade Tasks

After upgrading the Approvals package and dependent packages, you must ensure that:

  • All custom settings are correct as described in Approval System Properties and Approvals Custom Config Settings.
  • All upgrade scenarios work as they did in the previous release.
    • Callbacks: Callback class has not changed.

    • Metadata changes: All pick-list type fields validated.

    • Layout changes: Layout changes validated.

    • RemoteAPIcalls: All API calls are functional.

  • All approval process data works after the upgrade, including submit, approve, and reject flows.

The upgrade procedure above has been tested against a basic setup, not custom code or triggers.