In these release notes, you can find packages, requirements, features, enhancements, resolved issues, and known issues for the Conga Approvals October '23 release. For documentation updates, see What's New in Approvals Documentation.

This documentation may describe optional features for which you have not purchased a license, therefore your solution or implementation may differ from what is described here. Contact your Customer Success Manager (CSM) or Account Executive (AE) to discuss your specific features and licensing.


The following packages and dependencies are required to upgrade to this release and use its new features. These are the minimum required versions; later versions are also supported. Prerequisites for each feature can be found in its documentation. Packages marked (New) are new for this release.


You must have Community Portal login credentials to download these packages.

You can register your org for Conga Push Upgrade, an automated tool that upgrades packages available in your production or sandbox Salesforce org to the latest versions. In addition, it also ensures all the Conga published managed packages are on the latest versions for your registered orgs. For more information, see Registering for Conga Push Upgrade.


Required for

Latest Certified Version 


Conga Approvals (New)

Conga Grid (New)

Conga Approvals Center


Conga Approvals Center (New)

This package is not available in the Conga Install Center. 

  • Install in Production from here.
  • Install in Sandbox from here.

Conga Approvals Center


Conga Base Library (New)


Conga Custom Approvals

Conga objects or other Salesforce standard/custom objects


Conga CPQ Approvals 

Conga CPQ

Conga CPQ Setup (New)


Conga Configuration & Pricing (New)

Conga CPQ Approvals


Conga Contract Lifecycle Management (New)


Conga Quote Management (New)

Conga CPQ Approvals


Conga Quote Configuration Integration (New)

Conga CPQ and Quote Management

Conga Quote CLM Integration (New)

Conga Quote Approvals

Conga Quote Management
Conga Quote Configuration Integration (New)


Conga CLM Configuration Integration (New)

Conga CLM


For more information on installing Approvals managed packages, refer to Installing Conga Approvals Packages. For more information on upgrading Approvals managed packages, refer to Upgrading Approvals.

System Requirements and Supported Platforms

For information pertaining to the requirements and recommendations, you must consider before you proceed with the installation of the Conga product suite delivered on the Salesforce platform, see the System Requirements and Supported Platforms Matrix.

New Features

Multiple currency comparison is now subject to user configuration. Customers can disable currency conversion support in approval comparison logic.


There are no enhancements in this release.

Data Model Changes

There are no data model changes in this release.

Fixed Issues

The following table lists the issues fixed in this release. If any actions are required, they will be listed in this table.

Case NumberConga Internal IDDescription
845661COREAPPS-6623When there are multiple standard steps with step dependencies, the system generates approval requests with the wrong step sequence on standard steps. 
854389COREAPPS-6443The approval process does not honor the standard steps' step dependency. Approval requests are assigned simultaneously, making the assignment parallel, not sequential.
pstc-2982COREAPPS-6234My Approvals screen displays text with wrong color.
845344COREAPPS-5877Approvals Center allows users to reject requests that have already been approved. 
847239COREAPPS-5753On-hold consolidated approval requests that are dependent on an approval request with a backup approver are not approved.
847971COREAPPS-5726When the SubmitForApproval() API is called from a queueable class, Approvals creates an approval request but does not send the assignee an approval request assignment email. 
845661COREAPPS-5710When there are multiple standard steps with step dependencies, the system generates approval requests with the wrong step sequence on standard steps. 
838268COREAPPS-5709When the user refreshes or reopens the Lightning console apps page, the approval status reverts to "Pending approval".
845370COREAPPS-5621Search does not work as expected on the Approval Center page. When the user employs the filter feature, the page is refreshed, but the returns are not filtered.
846535COREAPPS-5620Submissions for approval are not approved or rejected as described in the approval policy or the documentation. 
845946COREAPPS-5582Newly-created approval requests' approval status is set to "Not Submitted" instead of "Assigned"
821243COREAPPS-5517For an approval process with auto-reapproval criteria, when a user resubmits Approval on Proposal with any currency other than the company default (USD), approvals are not automatically reapproved even if reapproval criteria are satisfied.

Known Issues

The following issues are known for this release.

Conga Internal IDDescription
COREAPPS-7203If an approval process has multiple line items in the quote, clicking Submit for Approval from the cart or previewing the approvals results in an Apex heap size error.
COREAPPS-7189Refreshing a page in Lightning console reverts approval status to "Pending approval".
COREAPPS-7066In the ad hoc approval process, users can view attachments from product configuration records, but cannot view them from quote records.
COREAPPS-6970Approval requests are being generated in a sequence that does not respect step dependencies.
COREAPPS-6936System generates approval requests with child process and subprocess steps in wrong order.
COREAPPS-5906On creating an ad hoc approval, users are directed back to the product configuration page instead of the quote/proposal record.
COREAPPS-5349Reapprovals break due to a mismatch between the left-hand side and right-hand side values of the Net Adjustment % field. 
COREAPPS-165Consolidated approval does not work if a backup approver is in place. In an approval rule with no step dependencies, the system does not consolidate approval requests to the same approver.

DOC ID: IWAOCT23RN20231004