Billing metrics help you to preview the billing effect of asset-based operations without actually performing the actions. When you cancel a product or service from the product cart, the application calculates and displays (as a snapshot) the real-time exact amount to be canceled or refunded. This helps you to know the estimated refund or credit based on the intended date of cancellation.
For example, you want to preview the real time amounts for a full-term cancellation of a product with a TCV (Sales) of USD1,200.00 and monthly billing frequency. The contract term is from 01-July-2024 to 30-June-2025. None of the BSRs are invoiced yet. You want to cancel the order from 01-January-2025. After supplying all the necessary inputs listed in step 2 above, the application provides you with the following fields as a preview:
Parameter
Description
Value
Transaction ID
The ID of the transaction.
ID
Billing Start Date
The date from when the billing starts for the product or service.
01-July-2024
Billing End Date
The last date till when the billing is done for the product or service.
01-January-2025
Same Day Cancellation
The flag Same Day Cancellation is set to True or False.
True
TCV (Sales)
The total contract value of the product or service.
USD 600.00
Billable Amount for Current OLI
The delta amount of the cancellation done through the current order line item.
(USD 600.00)
Total Invoiced Amount
The total amount that has already been invoiced to the customer.
USD 0.00
Pending Invoice Amount
The amount yet to be invoiced.
(USD 1,200.00)
Total Adjusted Amount
The total amount arising due to adjustments created on an invoice.
USD 0.00
Total Bill Including Adjustments
The total bill including the TCV (Sales) and total adjusted amount.
USD 0.00
For detailed information on the impact of Change and Cancel operations on assets, refer to Managing Assets.