Renewing the Billing Without a Custom Plan

During the renewal of a product or service, users may want to switch the billing of a recurring subscription from custom billing to regular billing. During the renewal of the subscription, the billing header does not contain custom plan information, hence billing creates the renewal billing schedule records (BSRs) per the billing preference, price type, or billing frequency.

The billing schedule records are generated per the custom plan during the new sale. When the product or service is renewed without a custom plan, the billing application creates the renewed BSRs per the billing preference, price type, or billing frequency.

For example, a new sale with a custom plan is initiated for a service with a TCV (Sales) of USD 1,200.00. The custom plan has three line items with 30%, 40%, and 30% of the TCV (Sales). The start date is 01-July-2024 and the end date is 30-June-2025.

The milestone dates are 01-August-2024, 15-November-2024, 01-May-2025. You completed the BSD milestones and initiated the Billing, creating three BSRs. All the BSRs are invoiced.

New Sale

The billing header has the following data:

The BSRs are as follows:

After renewal

During the renewal of the service, there was a change in the payment requirement and the customer chose to proceed with recurring billing with quarterly frequency rather than custom billing. The renewal term is one year starting from 01-July-2025 and the renewal TCV is USD 1,200.00. Initiating the billing creates the billing header without the custom plan information, as follows:

BSR data is as follows: