Asset termination is of two types:

  1. Full-term Termination
  2. Mid-term Termination

Full-term Termination

In full-term asset termination, the cancellation date of the asset is equal to the Asset Start Date.

Use Case: Full Term Asset Termination

Description: This use case describes the effect of full-term asset termination on billing schedules when a billing plan was used to bill the customer.

Suppose you are a billing administrator of a company selling computer hardware and you need to terminate a customer’s standalone product ‘Installation Device MF9’ costing $4,000,000. The customer was billed in 3 instalments and the billing plan was configured as follows:


Billing Plan NamePlan TypeBilling MethodNumber of Instalments
Billing Plan BP1Full TermAmount3


Pre-requisite: Make sure the quote is associated with an appropriate billing plan and the asset is activated. 

Before termination, the asset line item is as follows:

ProductStart DateEnd DateNet PriceAsset TCV
Installation Device MF91/1/201831/12/2018$4,000,000$4,000,000


Before termination, you see the following billing schedules:

Billing SchedulePeriod Start DatePeriod End DateReady for Invoice DateFee AmountStatus
BS11/1/201831/12/201815/1/2018$1,500,000Invoiced
BS21/1/201831/12/201810/3/2018$1,500,000Pending Billing
BS31/1/201831/12/201822/6/2018$1,000,000Pending Billing


To perform a full term asset termination using the ABO flow, perform the following steps:

  1. Create a new quote for the same account.
  2. Click Config Products.
  3. On the installed products page, select the asset Item and click Terminate.
  4. Enter end date as the start date of the asset.
  5. Finalize the Quote.
  6. Activate the order.

Result:

New billing schedules are created as under:


Billing SchedulePeriod Start DatePeriod End DateReady for Invoice DateFee AmountStatus
BS11/1/201831/12/201815/1/2018$375,000Invoiced
BS21/1/201831/12/201810/3/2018$375,000Superseded
BS31/1/201831/12/201822/6/2018$250,000Superseded
BS41/1/201831/12/201815/1/2018$936,500Pending Billing
BS51/1/201831/12/201810/3/2018$937,500Pending Billing
BS61/1/201831/12/201822/6/2018$625,000Pending Billing

After asset termination, the asset line item is as follows:

ProductStart DateEnd DateNet PriceAsset TCV
Installation Device MF91/1/20181/1/2018$0$0

Remaining billable amount is $2,500,00.

Mid-term Termination

In mid-term asset termination, the cancellation date is any date between the asset start date and asset end date.

Use Case: Mid-Term Asset Termination

Description: This use case describes the effect of mid-term asset termination on billing schedules when a billing plan was used to bill the customer.

Suppose you are a billing administrator of a company selling computer hardware and you need to terminate a customer’s one-time product ‘Installation Device MF9’ costing $4,000,000. The customer was billed in 3 instalments and the billing plan was configured as follows:


Billing Plan NamePlan TypeBilling MethodNumber of Instalments
Billing Plan BP1Full TermAmount3


Prerequisite: Make sure the quote is associated with an appropriate billing plan and the asset is activated. 


Before termination, the asset line item is as follows:


ProductStart DateEnd DateNet PriceAsset TCV
Installation Device MF91/1/201831/12/2018$4,000,000$4,000,000


Before termination, you see the following billing schedules:

Billing SchedulePeriod Start DatePeriod End DateReady for Invoice DateFee AmountStatus
BS11/1/201831/12/201815/1/2018$1,500,000Invoiced
BS21/1/201831/12/201810/3/2018$1,500,000Pending Billing
BS31/1/201831/12/201822/6/2018$1,000,000Pending Billing



To perform a full term asset termination using the ABO flow, perform the following steps:

  1. Create a new quote for the same account.
  2. Click Config Products.
  3. On the installed products page, select the asset Item and click Terminate.
  4. Enter end date as 15/3/2018.
  5. Finalize the Quote.
  6. Activate the order.

Result:

New billing schedules are created as under:


Billing SchedulePeriod Start DatePeriod End DateReady for Invoice DateFee AmountStatus
BS11/1/201831/12/201815/1/2018$375,000Invoiced
BS21/1/201831/12/201810/3/2018$375,000Superseded
BS31/1/201831/12/201822/6/2018$250,000Superseded
BS41/1/201815/3/201815/1/2018$250,000Pending Billing
BS51/1/201815/3/201810/3/2018$250,000Pending Billing
BS61/1/201815/3/201815/3/2018$166.667Pending Billing

After asset termination, the asset line item is as follows:

ProductStart DateEnd DateNet PriceAsset TCV
Installation Device MF91/1/201815/3/2018$833,333$833,333

Remaining billable amount is $666,667.