Conga Release Notes contain the following information about Approvals Winter '20 Release:

For more information on new features, enhancements, and document improvements refer to

  • What's new in Approvals Winter '20 Administrator Guide or
  • What's new in Approvals Winter '20 User Guide or
  • What's new in Approvals Winter '20 SOAP API Reference Guide
  • Packages: Lists packages that are required to upgrade to this release of the product
  • System Requirements and Supported Platforms: Lists requirements and recommendations for installing this release
  • New Features: Provides high-level descriptions of new features introduced in this release, with links to more detailed information
  • Enhancements: Provides high-level descriptions of enhancements to existing features
  • Data Model Changes: Lists changes to the data model
  • Resolved Issues: Lists customer-reported issues that are resolved in this release or known issues resolved from previous releases
  • Known Issues: Lists known issues that are applicable in this release

This documentation may contain descriptions of software features that are optional and for which you may not have purchased a license. As a result, your specific software solution and/or implementation may differ from those described in this document. Please contact your CSM or AE for information on your specific features and licensing.

Packages

The following packages and dependent packages are required to upgrade to this release to utilize all the new features of this release. These are the minimum required versions; later versions are also supported. Separate prerequisites for each feature can be found in the respective guides. The packages marked as (New) are new packages in this release.

Product

Latest Certified Version

Version Name | Version Number

Conga Approvals (New)11.2.0190 | 11.190

Conga Grid (New)

(Required to use Approval Center)

2.101 | 2.101

Conga Approvals Center (New)

(Required to use Approval Center)

11.3.0 | 11.3

Conga CPQ Approvals (New)

(Required if you are using CPQ)

11.2.0019 | 11.19

Conga Base Library (New)

(Pre-requisite for Conga CLM)

1.2.123 | 1.123

Conga Contract Lifecycle Management (New)

11.2.0573 | 11.573

Conga Quote Management 

(Required if you are using CPQ Approvals)

10.1.0221 | 10.221

Conga Configuration & Pricing (New)

(Required if you are using CPQ Approvals)

12.2.1828 | 12.1828

Conga Quote Configuration Integration (New)

(Required if you are using CPQ and Proposal management)

12.0.0344 | 12.344

Conga CLM Configuration Integration (New)

(Required if you are using CLM)

12.2.0126 | 12.126

Conga Quote Approvals

(Required if you are using Proposal Management)

6.5.0004 | 6.4

Apttus Custom Approvals Management

(Required if you are using Conga Objects or other Salesforce Standard/Custom Objects)

1.0



Before installing or upgrading Conga managed packages, you must review the dependency matrix for each managed package. You can refer to the package dependency matrix at Managed Packages Dependency Matrix.

System Requirements and Supported Platforms

The following table lists the minimum requirements for installing and using Approvals.

System RequirementMinimum Supported Version
Operating System

Standard Salesforce.com requirements. See Salesforce PDF.

Browser

Conga supports the following browsers:

  • Microsoft Edge Chromium 
  • Google Chrome

Conga recommends the latest version of the browser for the best performance. Conga also recommends its customers to use Microsoft Edge Chromium as the browser of choice.

Internet Explorer is not supported.

Microsoft Office
  • Microsoft Word 2007 with Service Pack 2 plus hotfix package 976477 (Word 2007 version number has to be greater than 12.0.6520.4999)

  • Microsoft Word 2010 (32 bit & 64 bit)

Conga recommends usage of the latest Microsoft Office Suite for the best performance.

Upgrade Notes

For more information on the prerequisites and post-upgrade tasks, see Upgrading Approvals in the Approvals Administrator Guide.

New Features

The following features are new to Approvals in this release.

Approval Center

Conga Approvals introduces the Approval Center, which provides a holistic view of all your approval records. Using the Approval Center, you can approve or reject approval requests, take ownership of approval requests, and create custom views. 

Get Started

For more information, refer to Approval Center in Approvals Administrator Guide.

System Property to Submit Approval Requests in Asynchronous Mode

Conga Approvals introduces a system property, Process Submit In Async Mode. When you select this property, the approval requests are submitted in an asynchronous mode. This setting is useful when you have a large number of approval records to submit. 

Get Started

For more information, refer to Approval System Properties in Approvals Administrator Guide.


Enhancements

The following enhancement is new in this release.

Deprecated: Sync Submit Request Threshold System Property

The Approval System Property, Sync Submit Request Threshold is deprecated from Winter '20 release. Conga recommends that you use Process Submit in Async Mode system property instead.

Get Started

For more information, refer to Approval System Properties in Approvals Administrator Guide.


Data Model Changes

The following objects and fields are introduced to or changed in the system or data model in this release.

Object

Fields

Description

System/User

New/Changes

Approval Process Instance
Represents an instance of a single, end-to-end approval process.
Changed

Attachment IdsList of attachment IDs to be sent with email notifications.SystemNew
Approval Requests
Designates an approval request created from an approval process.
Changed

Delegate Approvers (Names)Names of Delegate Approvers.SystemNew
Approval Request History
Designates history for an approval request created from an approval process
Changed

Delegate Approvers (Names)Names of Delegate Approvers.SystemNew


Resolved Issues

The following table lists the issues resolved in this release.

Case NumberConga Internal IDDescription
00101084AWA-2378Conga Approvals incorrectly assigned the approval request to backup admin user instead of custom queue. This issue was observed for Line Item level approval requests. 
00105488AWA-2859For Adhoc Approval processes, you could not see Document Versions while submitting an approval request with attachments. 
00103309AWA-2967The content on My Approvals and Approvals Rule Manage UI overflowed and did not fit into a single view. This issue was observed when you had long textual comments with multiple approvers. 
00107256AWA-2993For rule-based approvals, the approval email did not contain the attachment file. This issue was observed if you had set Submission Comments Enabled as true.
00107428AWA-2994If you added special characters in comments when submitting an approval request, the special characters were displayed incorrectly when you click Preview and Submit. 
00107853AWA-3000The content on My Approvals and Approvals Rule Manage UI overflowed and did not fit into a single view. The comment text was also replaced by '</br>'. This issue was observed when you had long textual comments with multiple approvers.  
00107540AWA-3034

If you tried to reject approval requests asynchronously, Conga Approvals gave an Exception error. This happened because cancellation approval requests were also processed asynchronously.

Resolution: You can now reject multiple approval requests asynchronously.

Known Issues

The following table list the known issues in this release.

Conga Internal IDDescription
AWA-2814When you submit approval requests, Conga Approvals sometimes give Unable_To_Lock_Row exception.
AWA-2850Agreement  Term Exception does not work with Assignee Type as Rule. 
AWA-3033If you navigate back to Backup/Delegate Approver screen after performing any action, Conga Approvals displays a blank screen.
AWA-3043When you submit a large number of approval requests, Conga Approvals sometimes give APEX CPU Time Limit Exceeded exception.