Conga Product Documentation

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Obligation Fulfillment

Users can manage and track the completion of obligations from the Obligation Fulfillment page. Once a contract is activated, fulfillment records are created for all the active contract obligations. The Obligation Fulfillment page displays a list of contracts having obligations for fulfillment. Clicking on the contract link displays all the obligation fulfillment records created for the contract. You can track the obligation fulfillment through its status.

Assignee and reviewer for an obligation is selected at the time of creating an obligation. The assignee can submit an obligation for fulfillment by providing necessary information, which then triggers a review process. The reviewer can accept or reject the submitted fulfillment based on its completeness and accuracy. If required, the contract managers can waive an obligation from fulfillment.

Email notifications are sent to the obligation assignee 7 days before the obligation due date.

The reviewer also receive notifications for the following events:

  • When the assignee submits an obligation for fulfillment
  • When the reviewer accepts or rejects an obligation sent for review by the assignee
  • When the contract manager delegates an obligation fulfillment record to another user for an active contract.
The assignee receives notifications for the following events:
  • When the reviewer accepts or rejects an obligation.
  • When the reviewer accepts or rejects an obligation sent for review by the assignee
  • When the contract manager delegates an obligation to another user, the new assignee receives a notification.