You can ask questions regarding various types of documents including contract documents, supporting documents, global documents, and others, and expect a response from Conga Copilot. You can use the chat window in Conga Copilot to ask questions and get answers.

Prerequisites

  • User has access to contract records.
  • Contract records have associated contract documents, supporting documents, global documents, and others.
  • User has Conga Copilot access.

To ask chat-formatted questions

  1. Click the App Launcher icon () and select Contract Apps.
  2. Select a contract to display its contract details page.
  3. Click the Copilot icon (). This raises the Contract Documents window displaying a list of contract documents, supporting documents, global documents, and other documents associated with the selected record.

    You can open DOC, DOCX, and PDF file formats.

  4. Select a document and click Start. This action opens the document window on the left displaying the document details  and the COPILOT window on the right.


    Click the search icon () at the top of the document page and enter the keyword in the search box. You can search keywords based on the following options.

    • Highlight All: Highlights the search keyword in the contract document. 
    • Match case: Limits the results to terms with a specific capitalization. When this option is enabled, the search differentiates between uppercase and lowercase letters. For example, searching for “Force” does not return results for “force” or “FORCE".
    • Match Diacritics: Text comparisons or searches take into account diacritical marks. When you’re searching for or matching text, Copilot differentiates between characters with and without diacritics. For example, “resumé” and “resume” would be treated as distinct entries 
    • Whole Words: Searches for specific terms or phrases in a contract document. If you search for a word, Copilot will only return results where that exact word appears.
  5. The COPILOT window displays the following:
    • How does this work?: Click to navigate to the Conga Customer Community page.
    • Get Support: Click to navigate to the Conga Customer Community page and log in with your credentials.
    • Recent chats: Click to navigate to the recent chat history window containing your recent interactions with Copilot.
    • Frequently used prompts: This contains the most commonly used prompts. You can select any prompt and Copilot responds with a relevant answer.
      In the COPILOT window, type your question related to the document in the text box and click the arrow icon () to receive the relevant answer.

      Click the clear icon () before the text box to return to home screen.

      Click the Regenerate icon () to get a different version or format of answer for the same question. This is useful when you do not receive an appropriate answer in first instance.

       
  6. Click the HISTORY button to view the chat history for this document based on your interactions with Copilot.