Workflows enable you to automate manual tasks, synchronize data across systems, and boost productivity. For instance, automating tasks such as updating an object’s status or sending email alerts saves your team valuable time that would otherwise be spent on these manual activities. The stages and activities in the workflow determine the workflow transition and activities taking place in each stage. An activity signifies a task within a workflow, whereas a workflow definition is a series of activities, like sending an email or previewing and submitting an approval process. These workflow activities can be carried out either manually or automatically. For more information on configuring workflow activities, refer to the Workflow module in Managing Admin Console.

Administrators can configure custom workflows, in addition to the out-of-the-box workflows supported by the system. They can add various activities such as approvals-related, document generation-related, and so on, to the custom workflows.  

The following use cases help to understand how workflow activities can be configured.