You must configure the remote site setting to connect to external APIs.

To configure remote site settings

  1. Go to Setup > Security > Remote Site Settings.
  2. Click New Remote Site.
  3. Enter the following details:
    1. Remote Site Name: Enter a remote site name.
    2. Remote Site URL: Enter the remote site URL.

      Please get in touch with Conga Support for Remote Site URL details.

    3. Disable Protocol Security: Leave the checkbox unselected.
    4. Description: Enter a description.
    5. Active: Select the checkbox.
  4. Click Save.