Conga Product Documentation

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Mail Merge Product Guide

Troubleshooting tips

Template Troubleshooting Tips

Important:
  • Conga Mail Merge does not currently work in Salesforce Lightning. You must use Salesforce Classic.
  • Conga Mail Merge is not supported in Chrome v91 or Edge browsers.
  • Conga Mail is supported in Firefox and Internet Explorer browsers.
  • Conga Mail Merge does not support the use of custom queries.
  • You can use only one template at a time with Conga Mail Merge.