Caching Error on the Conga Composer Setup Menu

An intermittent caching occurs on the new Conga Composer Setup Menu. This article describes how to resolve the error message. The following error message occurs when users with a large amount of Salesforce browser cookies attempt to access Conga Composer Setup.

494 ERROR - The request could not be satisfied.

Users likely incur this error when logging into multiple Salesforce orgs from the same browser.

Resolution

To resolve this error, clear the cache in your browser.

• Clear cache in Google Chrome
• Clear cache in Firefox
• Clear cache in Safari
• Clear cache in Internet Explorer
• Clear cache in Microsoft Edge