Error Message

This message is received when using Conga products and DocuSign in a fully automated fashion and the DocuSign Username and Salesforce User Email are different.

Cause

This message is received when using Conga products and DocuSign in a fully automated fashion (such as using the background parameter/value pair &DS7=17, Conga Trigger, or Conga Batch and the DocuSign Username and Salesforce User Email are different.

What to Do

The DocuSign Username and Salesforce User Email must be identical.