Cause

This error message is usually caused when there is an issue reaching the Conga servers.

What to Do

  1. Clear your browser's cache and cookies.
  2. Ensure that there are no firewall or security settings that may be blocking your connection.
  3. Check the status page - http://status.getconga.com/
  4. You made need to "white-list" these two Conga URLs by adding them to your browser's Allowed Sites:
  5. Contact Conga Support