A workflow activity contains instructions for the workflow to process.

Activities can involve manipulating records, waiting for a specific time, or logging events. Workflow conditions determine if an activity will be performed. You can add, remove, or rearrange activities, and transitions can be created between them.

Sample activity: This activity sends an email to designated recipients.

Workflows execute activities under the context of the currently logged-in user or the system user, depending on the trigger type. There are two trigger types available:

  1. Record Trigger: If a workflow is started from a record operation, activities run under the user session that performed the operation.
  2. Schedule Trigger: For workflows initiated by schedules or timers, activities run under the system user.

Core activities provided within the system: